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Appendix2: XIMPLE Sight settings 3/3 - FAQ
I’ve already connect my XIMPLE Sight with LAN, but I can’t connect to it in XIMPLE App.
Please make sure your router has successfully connected to Internet.
DHCP Server/Service should be Enable on the router. UPNP should be Enable too.
You phone’s data plan should be available. Some carriers restricts the p2p connection protocol, try using XIMPLE App in the same Wi-
Fi with XIMPLE Sight to figure out the problem.
If you still can’t connect it, try another router if possible. Some routers’ build-in firewall also interfere the connection.
I can’t connect my XIMPLE Sight to Wi-Fi.
Reconnect it to LAN and re-type the password in XIMPLE Sight ’s setting first, always.
Unplug the LAN cable after Wi-Fi setting is completed and restart XIMPLE Sight.
XIMPLE Sight can’t support 5G Wi-Fi now, please use 2.4G wireless routers instead.
I can’t save the snapshots.
XIMPLE App will need to access to your phone’s album for saving snapshots. The authorization might need you to approve while using
the function for the first time in some phones. If you mis-click the ‘No’ option during the authorization, you might need to enable it in
the system setting menu.
How to reset my XIMPLE Sight?
PLEASE MAKE SURE YOU CLEARLY KNOW THE RESULT OF RESETING:
ALL DATA WILL BE ERASED INCLUDING THE INTERNET SETTINGS AND RECORDED VIDEOS.
Power up your XIMPLE Sight, wait until the camera stops rolling.
Hold the reset button for a while until the camera starts rolling again ( P-series ).
Release the button then the XIMPLE Sight would be reset.
