22
Complete User manual
TROUBLESHOOTING
1
2
3
4
5
6
Symptom
Cause
Solution
1
The ON light is not on.
The water purifier is not connected
to power.
Connect the water purifier to power.
2
The filter light flashes, and the
yellow light on the faucet flashes.
The filter must be replaced.
See “Replace prefilter” on page 14.
3
The filter light is on, and the yellow
light on the faucet is on.
The water purifier has stopped.
The filter must be replaced.
See “Replace prefilter” on page 14.
4
The service light flashes, and the
yellow light on the faucet flashes.
The water quality has decreased.
Contact Bluewater to replace the
membrane.
5
The service light is on, and the
yellow light on the faucet is on.
The water purifier has stopped. A
filter replacement has caused air to
come into the system.
Disconnect the water purifier from
power. Reconnect it. Let the water
purifier do the automatic flush.
The water purifier has stopped.
The clean water quality has
become too low.
Contact Bluewater to replace the
membrane.
6
The service light is on, and the
yellow and the green lights, on the
faucet are on.
The water quality meter does not
function.
Contact your Bluewater dealer.
The water purifier makes noise,
because the water pressure is not
sufficient.
The inlet pressure is lower than 1.5
bar during operation.
Contact your Bluewater dealer.
The grid filter is blocked.
See “Clean the grid filter” on page
17.
The filter is blocked.
See “Replace prefilter” on page 14.
The water purifier does not start.
The water purifier flushes water.
Wait for 5 minutes.
The overflow protection system is
activated.
Disconnect the water purifier from
power, and clean the base plate. If
the overflow protection is activated
again, contact your Bluewater dealer.
The flow rate from the clean water
faucet is low.
The water purifier needs to be
descaled.
See “Descale” on page 14
The clean water hose is tensioned
or jammed.
Make sure that the clean water hose
can move freely.
Water does not flow from the
clean water faucet.
The feed water shut-off valve is
closed.
Open the feed water shut-off valve.
There is a bad smell from the
water purifier.
Microbial growth in the water
because the water purifier has not
been used for a week or longer.
See “Use disinfectant to clean the
system” on page 18.
