TROUBLESHOOTING
NO POWER
1.
Verify power adapter is connected
properly.
2.
Reboot the device.
3.
Make sure electrical outlet is working
properly.
4.
Contact Customer Service at
855-‐719-‐
8324
PICTURES ARE
FROZEN
1.
Unplug the device for 30 seconds and
plug in again.
2.
Contact Customer Service at
855-‐719-‐
8324
WILL NOT
PLAY PICTURES
1.
Make sure picture files are JPEG or JPG
format only.
2.
Check to insure the SD/SDHC Card is
inserted the correct way.
3.
Contact Customer Service at
855-‐719-‐
8324
FAILED TO
READ SD
CARD.
1.
This device only works with SD and SDHC
cards with a maximum capacity of 32
gigabytes or less.
2.
Check to insure the SD/SDHC Card is
inserted the correct way.
3.
Contact Customer Service at
855-‐719-‐
8324
Warranty information can be found on the
last page of this Instruction Manual.
