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Service Center
Before Requesting After-Sales Service
Before asking for after-sales service, please back up the data from the terminal.
We do not back up data from the products received in the Customer Care
Center. Therefore, we assume no responsibility for loss/deletion of data.
Bluebird Customer Service
• FAX : +82-2-548-0870
• E-Mail : [email protected]
• Address : Customers service center, SSang-young IT twintower B 703,
Sangdaewon-dong 442-5, Joongwon-gu, Sungnam-si, Keonggi-do,
Korea
Operating hours
• Mon.-Fri. : 9:30 A.M. ~ 6:30 P.M. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays and holidays.
Registering for After-Sales Service
• We receive the products for after-sales service through mail, delivery service
and hand carry only in principle.
• If you bought the product from any party other than the authorized dealer,
you need to register the product before asking for after-sales service.
• Please enclose an evidence of purchasing or the receipt to the product for
after-sales service.
• Please enclose the name, telephone number, address and symptom for
prompt service.
• You can ask for after-sales service through the dealer or the Customer Care
Center in the head office.
• Do not intentionally damage the label on the product.
• Damaged label may result in a disadvantage to the customer.
• When you return the product to Bluebird for service, please put the product in
a protective box.
• No warranty will not be provided for any damage occurring during delivery.
We recommend you to use the box and protective cover supplied with the
product.
• Make sure to deliver the product in a safe way. Bluebird assumes no
responsibility for loss of the product during delivery.
