LIMITED WARRANTY
Your Blue-White product is a quality product and
is warranted for a specific time from the date
of purchase (proof of purchase is required).
The product will be repaired or replaced at our
discretion. Failure must have occurred due to a
defect in material or workmanship and not as a
result of the operation of the product other than in
normal operation as defined in the product manual.
Warranty status is determined by the product’s
serial label and the sales invoice or receipt. The
serial label must be on the product and legible.
The warranty status of the product will be verified
by Blue-White or a factory-authorized service
center.
Variable Area and Digital Flow meters are
warranted for 1 year from the date of purchase
(proof of purchase is required). The flow meter will
be repaired or replaced at our discretion.
WHAT IS NOT COVERED
• Freight to the factory, or service center.
• Products that have been tampered with, or in
pieces.
• Damage resulting from misuse, carelessness
such as chemical spills on the enclosure,
abuse, lack of maintenance, or alteration which
is out of our control.
• Damage by faulty wiring, power surges, or acts
of nature.
• Damage that occurs as a result of:
meter misalignment, improper installation, over
tightening, use of non-recommended
chemicals, use of non-recommended adhesives
or pipe dopes, excessive heat or pressure,
or allowing the meter to support the weight of
related piping.
BLUE-WHITE does not assume responsibility for
any loss, damage, or expense directly or indirectly
related to or arising out of the use of its products.
Failure must have occurred due to a defect in
material or workmanship and not as a result of
the operation of the product other than in normal
operation as defined in the manual.
Warranty status is determined by the product’s
serial label and the sales invoice or receipt. The
serial label must be on the product and legible.
The warranty status will be verified by Blue-White
or a factory-authorized service center.
PROCEDURE FOR IN-WARRANTY REPAIR
Warranty service must be performed by the
factory or an authorized service center. Contact
the factory or local repair center to obtain a
RMA (Return Material Authorization) number.
It is recommended to include a foot strainer
and injection/check valve fitting since these
devices may be clogged and part of the problem.
Decontaminate, dry, and carefully pack the
product to be repaired. Please enclose a brief
description of the problem and proof of purchase.
Prepay all shipping and insurance costs. COD
shipments will not be accepted. Damage caused
by improper packaging is the responsibility of the
sender. When In-Warranty repair is completed,
the factory pays for return shipping to the dealer
or customer.
Have Questions?
Contact us
+1 (714) 893-8529
blue-white.com/contact-us
P.N. #80000-703 REV 0.9 20220511
WARRANTY
Information
