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6. MONDRAKER WARRANTY
The Mondraker bikes are exclusively sold through our network of official distributors who mount the
bikes, fine tune them and can carry out any necessary maintenance.
The Mondraker frames are manufactured according to the most innovative production methods and are
subject to severe quality checks. Hence, Mondraker bicycles offers a lifetime warranty on all its frames
against material or production defects.
WARRANTY TERMS AND CONDITIONS:
1. The Mondraker Warranty must be activated by prior online registration at www.mondraker.com within
at most 3 months after purchase. Any non-registered bike will be subject to the minimum warranty
conditions required in the country of purchase.
2. This warranty is in force from the purchase date for bicycles and frames bought in or after the 2010
season. It is only applicable to the original owner and is non-transferable.
3. All components, suspension forks and rear shock absorbers mounted on our bikes will be covered by the
manufacturer’s original warranty with the minimum required by legislation in the country of purchase.
4. The frame paintwork warranty is for two years.
5. All frames subject to change for the reasons covered by the warranty will be replaced by the same,
equivalent or higher model from the same year while stocks last. If there are no frames available from
the same year, it will be replaced by an equivalent frame from a subsequent year meaning that the
shape, colour and graphic design of the frame may be significantly different.
6. All warranty claims must be made at an authorised Mondraker dealer and proof of purchase must
be submitted.
WARRANTY EXCLUSIONS:
1. Usage and normal wear and tear in frames and parts which are liable to wear out such as tyres, grips,
chains, brake pads, chain guides, etc.
2. Poor assembly or maintenance and mounting parts and accessories not originally designed for the bike
or which are not compatible with it.
3. This warranty is limited to the repair or replacement of a defective part and does not cover any personal
injury resulting directly or indirectly from its failure during use.
4. Damage or breakdown due to accident, misuse or negligence.
5. All bikes/frames have lifespan which will vary depending on the type of the material used and their
construction. This lifespan may be reduced due to the form and type of use or lack of maintenance and
care. Therefore the warranty will depend on this point.
6. Each frame is manufactured for a specific type of use in accordance with its technical specifications.
The warranty will be valid provided the bike has been used in the way for which it was manufactured.
7. The rear triangles and links have a 2-year warranty from the purchase date. In case of breakage, only
the damaged part will be replaced and not the entire frame.
CAUTION:
Read and observe the instructions and safety warnings you will find in the operating instructions of
the battery, motor and cyclocomputer.
A safety warning with the following content can be found on the bottom side of the charger:
ONLY use with original lithium-ion batteries!
Supervise children during use, cleaning and maintenance. This will ensure that children do not play
with the charger.
Children or people who owing to their physical, sensory or mental limitations or their lack of
experience or knowledge are not capable of securely operating the charger may only use this
charger under supervision or after having been instructed by a responsible person. Otherwise, there
is danger of operating errors and injuries.
EN