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Page 14
ToughStick™ 5 User Manual Rev. A © 2013 Blizzard Lighting, LLC
Troubleshooting
Symptom Solution
Fixture Auto-Shut Off Check the fan in the fixture. If it is stopped or moving slower
than normal, the unit may have shut itself off due to high
heat. This is to protect the fixture from overheating. Clear
the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also
ensure that the 220V/110V switch is in the correct position, if
applicable.
No Light Output Check to ensure fixture is operating under correct mode, IE
sound active/auto/DMX/Etc., if applicable.
Chase Speed Too Fast/
Slow
Check to ensure proper setup of speed adjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that mov-
ing parts are not restricted and that unit’s ventilation is not
obstructed
Slow Movement Verify that 220V/110V switch is in the correct position, if appli-
cable. Also check that speed channels are set appropriately.
No Response to Audio Verify that the fixture is in “Sound Active” mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not Responding
/ Responding Erraticly
Make sure all connectors are seated properly and securely.
Use Only DMX Cables and/or check cables for defects
Install a Terminator.
Reset fixture(s).
Fixture Moving On Its
Own
Verify proper mode of operation. Is the fixture in “Auto”
mode?
If your problem persists or isn’t listed contact support@blizzardlighting.com.
DMX Values In-Depth (5-Channel Mode)
Ch. Value What It Does
1 000 <--> 255 Red Intensity (0% <--> 100%)
2 000 <--> 255 Green Intensity (0% <--> 100%)
3 000 <--> 255 Blue Intensity (0% <--> 100%)
4 000 <--> 255 Amber Intensity (0% <--> 100%)
5 000 <--> 255 White Intensity (0% <--> 100%)
DMX Values In-Depth (4-Channel HSV Mode)
Ch. Value What It Does (5 Ch.)
1 000 <--> 255 RGB Color Mixing
2 000 <--> 255 Amber Intensity (0% <--> 100%)
3 000 <--> 255 White Intensity (0% <--> 100%)
4 000 <--> 255 Dimmer (0% <--> 100%)