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OM-9603
Revision Date: 12/15/04
Date Printed: Tuesday, February 08, 2005
Gas stoves manufactured by Blaze King Industries and/or Valley Comfort Systems Inc. are covered by a limited
lifetime warranty against manufacturers defects in material and workmanship. Details of this comprehensive
warranty program are outlined below. In addition to the terms outlined for the limited lifetime warranty, our
products carry a 5 year warranty which covers mechanical and electrical components including labor costs outlined
below. The combination of these warranty policies provide a very strong coverage package that we are proud to
offer you, our customers. Our Blaze King tradition of building high quality products for over 25 years is really your
most important assurance of quality but it's nice to know that should something fail (and it occasionally does) you
are covered by a warranty policy that leads the industry. To ensure the coverage is in place you must have your
unit properly installed by an authorized Blaze King dealer and you must register your ownership. Blaze King's
warranty policy applies only to units sold, installed and/or for use in the USA or Canada. No person is
authorized to modify this warranty or make any additional warranties on behalf of the manufacturer, Blaze
King.
Components and parts 5 year warranty:
Blaze King warrants the following parts; blower motors, door gasket, blower speed control, logs, pilot assembly,
gas valve, gas lines, thermocouple and/or thermopile against defects in material or workmanship to the original
purchaser, for five years following the date of purchase.
Labor costs during the 5 year warranty period:
Blaze King manufacturers warranty covers labor costs to the original purchaser based on our schedule of approved
charges, provided to our authorized dealers. Blaze King will only be responsible for labor costs provided by our
authorized dealers and based upon the schedule.
Limited Lifetime Coverage
This warranty contains different terms that cover specific parts of the gas appliance. Blaze King warrants the
following parts of the gas appliance against defects in material or workmanship to the original retail purchaser. For
the first five years of ownership, the combustion chamber, heat exchanger and burners will be replaced by Blaze
King, conditional upon production availability. From year 6 through to the end of ownership by the original
purchaser, Blaze King will provide replacement or repair of the aforementioned parts, conditional upon current
production availability, at 50% of current retail price but does not cover any charges relating to labor. This portion
of the warranty coverage is not transferable and applies only to the original purchaser.
How to Get Service
If this product requires repair or replacement due to defects in material or craftsmanship during the first five years
of ownership, contact your Blaze King dealer and explain the nature of the problem. If the dealer is unable to
repair or replace the product to your satisfaction then contact Blaze King at 509-522-2730 in the USA or 250-493-
7444 in Canada. If a replacement part is sent directly to you, please contact Blaze King to obtain a Return
Authorization Number (RA#) for all defective parts. Blaze King will refuse delivery of any returned packages not
clearly showing an (RA#). All expenses relating to the shipping of defective parts or entire stoves will be at
purchaser's expense.
Blaze Kings Responsibilities:
If the purchaser has complied with all the terms and conditions of this warranty and if the purchaser has notified
Blaze King of the defect prior to the expiration of any warranted items, the following procedure will occur. Blaze
King will inspect the product to determine that there is indeed a defect and that the defect is covered by warranty.
Blaze King will either repair or replace the product at its' discretion. Under no condition whatsoever does Blaze
King provide or imply warranty coverage for venting components used in the installation of our products. This
warranty details the obligations and liabilities of Blaze King and no other warranties are expressed or implied.
Blaze King reserves the right to investigate and settle all claims against warranted parts at their discretion. In no
event shall Blaze King be held responsible for indirect or consequential damages of any nature which are in excess
of the original purchase price of the product. Blaze King may at its' discretion discharge any or all obligations by
refunding the wholesale price of any defective part or parts.
Misuse of Stove Nullifies Warranty:
The above warranty is conditioned upon the proper installation and use of the product according to the
manufacturers instructions as specified in the "Owners Installation & Operations Instructions" and in
compliance with applicable local building and fire codes. Blaze King recommends the local building inspector or
fire department inspect the unit prior to initial use. Consult the "Owners Installation & Operations Instructions"
supplied with each unit prior to installation or operation. Alteration, abuse, lack of maintenance, faulty repairs or
misuse will void the warranty. Abuse includes but is not limited to the use of fuels other than as specified in the
"Owners Installation & Operations Instructions."
BLAZE KING WARRANTY
