15
EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchas-
er that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmet-
ic damage, (ii) damage due to acts of God, accident, misuse,
abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to
any part of the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, (vi) Product not
compliant with applicable technical regulations, or (vii) use that
violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i) service,
or (ii) replace, any Product determined by Horizon to be defec-
tive. Horizon reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement decisions
are at the sole discretion of Horizon. Proof of purchase is
required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S
SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modi-
fication or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you as
the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of
the Product has been started, you must contact your local
distributor or Horizon directly. This will enable Horizon to better
answer your questions and service you in the event that you
may need any assistance. For questions or assistance, please
visit our website at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone number refer-
enced in the Warranty and Service Contact Information section
to speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may
be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request is
available at http://www.horizonhobby.com/content/_service-
center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your
product for service. When calling Horizon, you will be asked
to provide your complete name, street address, email address
and phone number where you can be reached during business
hours. When sending product into Horizon, please include your
RMA number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of
the shipping carton.
NOTICE:
Do not ship Li-Po batteries to Horizon. If you have
any issue with a Li-Po battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your orig-
inal sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will
be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, ser-
vice will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to pay-
ment of the service without notification. Service estimates are
available upon request. You must include this request with your
item submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product com-
pliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further,
the sender will be responsible for arranging return
shipment of the un-serviced Product, through a carrier
of the sender’s choice and at the sender’s expense.
Horizon will hold non-compliant Product for a period
of 60 days from notification, after which it will be dis-
carded.
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