Emvólio Pro: User Guide & Warranty Document
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5.2.1 Erratic Temperature Display
5.2 Basic Troubleshooting Processes
In case the temperature displayed on the display is incorrect, perform the following
steps:
a. If the temperature display behaves erratically, reset the device (refer section 5.1
for reset process)
b. In case of the temperature display not working after basic troubleshooting,
contact Blackfrog Service Team.
The following steps describe basic troubleshooting of issues that may occur during
operation of Emvólio. In case of any issues encountered during operation of the
device, you can perform the following steps for basic troubleshooting of the device.
In case of continued performance issues, the Blackfrog Technical Support Team can
be contacted to resolve the issue.
5.1 Device Reset Process
In case the issue is not resolved, contact Blackfrog Technical Support Team.
The following steps have to be performed to reset the device:
a. Ensure that the device is powered on.
b. Unfasten the clips holding the harness in place, and open the device top harness.
c. Gently lift the device out of the backpack.
d. Carefully bend the device backward to access the reset pinhole at the bottom.
e. Use the provided reset tool to press the reset button. The device will be reset.
f.
If the reset button is pressed with device in power-off condition, the device will reset
and continue to be in power-off condition. If the reset button is pressed with device in
power-on condition, the device will reset and return to power-on condition.
g. Check if the issue has been resolved. If issue is successfully resolved, replace the
device in the backpack and continue usage.
Troubleshooting
Do not press the reset button more than once during the reset process.
Содержание Emvolio Pro
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