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4.

 

Complete the connection between the two baluns, using standard Cat5 twisted pair 
cable and connecting hardware, terminated on RJ45 plugs at both ends.  Ensure that 
there are no split pairs or taps. 

5.

 

Power-on the audio-video equipment.  Check the image quality and refer to the 
troubleshooting table below if the image quality is unsatisfactory.   The following 
diagram shows a typical installation.   

 

 

 

 

 
 
 

Troubleshooting 

 

The following tables describe some of the symptoms, probable causes and possible 
solutions in respect to the installation of the S-Video/Hi-Fi Balun.   If you still cannot 
diagnose the problem, please call Black Box Tech Support at 724-746-5500. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Video 

Symptom 

Probable Causes 

Possible Solutions 

No video 

No continuity in video 
link 

Verify cable continuity between pairs 
of baluns. 

No video 

Power off 

Check power supplies of video 
equipment. 

No video 

Improper connection 
Swapped pairs 

Check that baluns are connected to 
correct video inputs and outputs. 

Unusual colors 

Reversed polarity 

Check wiring and ensure straight-
through polarity 

Background 
pattern 

EMI interference 

Identify possible radiating frequency 
sources (i.e.; wireless LANs, 
switching power supplies) Try to 
isolate them from the video 
connection.  Use shielded twisted pair 
grounded at both ends. 

Smearing 
 

Exceeded distance 

Verify cable grade.  Use higher grade 
cable if necessary. 

Weak contrast 

Exceeded distance 

Verify cable grade.  Use higher grade 
cable if necessary.  Increase contrast 
on monitor. 

Weak contrast 

Unusual link attenuation 

Verify cable distance using ohmmeter 
or cable tester. 

Image not stable 

Defective link or 
equipment 

Verify video equipment interface 
integrity. 

Horizontal bars 
moving slowly  

Substantial crosstalk 
between multiple video 
sources 

Consecutively turn off other video 
sources to determine which video 
source is the cause of interference.  

Snowy picture 

Distance is near limit 

Verify cable grade.  Use higher grade 
cable if necessary.  Reduce color 
intensity at monitor. 

 

Audio 
Symptom 

Probable Causes 

Possible Solutions 

Poor audio quality 

EMI interference. 

Check that wiring is not too close to 
transformers and ballasts. 

 

Split pair 

Ensure that the UTP pairs are not split 
and that each pair of wires is twisted. 

No audio 

No power 

Check your audio system for power. 

 

Open circuit 

Check wiring to ensure continuity 

 

Defective balun 

Change S-Video/Hi-Fi Baluns for 
another pair. 

Audio phase 
cancellation 

Reversed wires 

Check for straight-through wiring. 

Audio weak 

Distance specifications 
exceeded 

Check DC loop resistance and verify 
if distance spec is exceeded. Reduce 
cable length or eliminate high-loss 
components. 

 

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