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•
If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click
the
Options
icon. Click
Advanced Options
>
Host Routing Table
. Press the
key >
Register Now
.
•
Verify that data service is turned on.
•
If you use email filters, verify that the options for email filters are set correctly.
•
Verify that email forwarding is turned on and that you have selected all the email folders, including your inbox folder, that you want to
receive email from.
•
Verify that your device is not blocking messages. For more information, contact your administrator.
Related topics
Turn on or turn off a network connection, 14
Wireless coverage indicators, 205
Turn on or turn off data service or set roaming options, 206
Change, prioritize, or delete an email filter, 69
Forward messages from a specific email folder to your device, 63
I am not receiving text messages
Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages
when you return to a wireless coverage area.
I cannot save media files
Your BlackBerry® device memory or media card might not have enough available memory to store media files.
Try the following actions:
•
If you are trying to save a media file to your device memory, delete old data or messages from your device.
•
If you are trying to save a media file on your media card, delete old media files.
•
In the camera options, verify that the
Image Size
field is not set to
Large
. Large pictures use more memory than smaller pictures.
Related topics
Delete messages, 60
Move, rename, or delete a file, 107
The battery is not charging
Depending on how you charge your BlackBerry® device, try performing the following actions:
•
Verify that the USB cable is securely connected to your device and a USB port.
•
Try connecting your device to another USB port on your computer, a USB port on a different computer, a USB hub, or try using a travel
charger.
•
Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD
that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop
Software from
www.blackberry.com
.
•
Verify that your computer is not in standby, hibernate, or sleep mode.
User Guide
Quick Help
20
Содержание CURVE 9300 - V 6.0
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