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APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
Problem
Solution
Nothing appears on the screen.
- Check the power connections.
- Check the video cable connections.
- Ensure that the lens mode is set to DC (VIDEO).
The video image is not clear.
- Clean the lens with a soft, clean cloth.
- Adjust the monitor screen for room lighting conditions.
- Move the camera if necessary.
The screen is dark.
- Adjust the contrast feature of the monitor.
- If you have an intermediate device, set the 75Ω /Hi-Z properly, and check the terminals.
The MOTION DETECTION function is not working
- Is “MOTION DETECTION” mode turned on?
- Is the MD Sensitivity set too low? Increase the sensitivity.
- Check the setting of the MD AREA.
The WDR function is not working
- Is the WDR level too low?
- Is the AE Mode set to MANUAL? WDR is disabled in MANUAL exposure mode.
Colors are not quite right.
- Is the camera facing directly into sunlight or fluorescent light?
- Is the auto iris lens is being used?
- Check the connection of the lens connector cable.
The Day&Night function doesn’t work.
- Is the AGC (EXPOSURE menu) set to OFF? The Auto Day&Night Function doesn’t work if the AGC is OFF.
The camera is not working properly and the
camera surface is hot.
Check that an appropriate power source is connected to the camera.
Color is not correct.
Check the WHITE BAL settings in the SETUP menu.
The screen flickers continually.
Check that the camera is not pointing at a bright object.
