8
9
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Coffeemaker does
not turn on.
Coffeemaker is not plugged in. Make sure appliance is
plugged into a working
outlet.
Coffeemaker
is leaking.
Water reservoir may be
overfilled.
Make sure water reservoir
has not been filled
beyond the 12-cup line.
Cover may not be correctly
placed on carafe.
Make sure cover is
correctly placed and
tightened on carafe
Carafe may not be correctly
placed on the carafe plate.
Make sure carafe is
placed securely onto
the carafe plate.
The filter basket
overflows.
The carafe has been removed
for longer than 30 seconds
when using the Sneak-A-
Cup™ feature.
Make sure to replace
the carafe within 30
seconds during the
brewing cycle.
Excessive amount of coffee
is used.
Reduce the amount of
coffee used.
Brewing with softened
water.
Always brew with cold,
filtered water.
Coffee sediment in
brewed cup of coffee.
The filter and/or the brew
basket are not properly
placed.
Insert filter and basket
properly.
Coffee grounds are small
enough to pass through
the permanent filter.
While it is normal
to see some coffee
sediment when using
a permanent filter,
a coarser grind can
reduce the amount of
sediment.
The coffeemaker
brews slowly.
The coffeemaker needs
cleaning.
Follow the instructions in
the Auto Clean™ function
section. More than one
cleaning cycle may be
required if the coffeemaker
is heavily calcified.
The coffeemaker does
not brew all water in the
reservoir.
The coffeemaker needs
cleaning.
Follow the instructions in
the Auto Clean™ function
section. More than
one cleaning cycle is
probably needed.
If additional assistance is needed, please contact our consumer service team at
1-800-465-6070.
CM1070_CM1070BC_IB_28269_revB.indd 9
10/2/20 8:27 AM
