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SPEEDSTER 288 INTERNAL FAX/MODEM
6.3 Calling Black Box
If you determine that your Speedster 288 Internal Fax/Modem is
malfunctioning, do not attempt to alter or repair the unit. It contains
no user-serviceable parts. Contact Black Box.
Before you do, make a record of the history of the problem. Black Box will be
able to provide more efficient and accurate assistance if you have a complete
description, including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem
or make it worse.
6.4 Shipping and Packaging
If you need to transport or ship your Speedster 288:
• Package it carefully. We recommend that you use the original container.
• If you are shipping the Speedster 288 for repair, make sure you include
everything that came in the original package. Before you ship, contact
Black Box to get a Return Materials Authorization (RMA) number.