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CHAPTER 7: Troubleshooting

Figure 7-1. Device Manager tab.

Under

Sound, video and game controllers

and

Universal

Serial Bus controller

, you should see “USB Audio

Device” and “USB Composite Device” respectively.

General

System Properties

Cancel

Device Manager Hardware Profiles Performance

Keyboard

Monitors

Mouse

Network adapters

Ports (COM & LPT)

Sound, video and game controllers

Print...

Remove

Refresh

Properties

System devices

Universal Serial Bus controllers

USB Audio Device

YAMAHA DS-XG GamePort

YAMAHA DS-XG Legacy Sound System

YAMAHA DS-XG PCI Audio CODEC

General purpose USB Hub

USB Composite Device

USB Root Hub

VIA Tech 3038 PCI to USB Universal Host Controller

View devices by connection

View devices by type

Содержание HS550A

Страница 1: ...l free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 P...

Страница 2: ...tial installation However there is no guarantee that interference will not occur in a particular installation This equipment generates uses and can radiate radio frequency energy and if not installed...

Страница 3: ...to operate the equipment To meet FCC requirements shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device This digital apparatus d...

Страница 4: ...con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no de...

Страница 5: ...piado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconec...

Страница 6: ...o be the property of the trademark owners SAFETY PRECAUTIONS Keep the microphone away from heat sources such as radiators heat registers and other similar appliances Keep the microphone away from liqu...

Страница 7: ...10 3 Installation 11 3 1 Hardware Installation 11 3 2 USB Composite Driver Audio Device Driver Installation 12 3 2 1 USB Software Driver Installation 12 3 2 2 USB Human Interface Device Installation...

Страница 8: ...7 CONTENTS Chapter Page 5 Special Considerations for Speech Dictation Applications 36 6 Manual Installation 37 7 Troubleshooting 44...

Страница 9: ...aker Volume Control 46 5 dB range 1 5 dB steps software controlled Speaker Output 1 Vrms maximum Speaker Sensitivity 3 Vpp 1 Vrms output for a 1 4 full scale digital word input Sampling Rate Variable...

Страница 10: ...Windows 2000 and Windows Me USB Interface Hard wired 2 meter 6 6 ft cable with Type A USB connector Standards FCC Part 15 Class B CE VCCI Connectors 1 USB Type A 2 3 5 mm phone plugs 1 for microphone...

Страница 11: ...e and audio for the headset With this adapter you can use any manufacturer s headset instead of one with a fixed USB connector You don t have to install new drivers The operating system will automatic...

Страница 12: ...nes and speakers may be connected in place of a headset if desired 2 Connect the USB Headset Adapter to your computer s USB port It makes no difference whether you do this before or after the computer...

Страница 13: ...presence of the USB Headset Adapter it will automatically run the Add New Hardware Wizard to configure the device properly See Figure 3 1 Figure 3 1 Add New Hardware Wizard screen Add New Hardware Wi...

Страница 14: ...Want Windows to Do screen NOTE If Wizard does not automatically detect the presence of the USB Adapter proceed to Chapter 6 and Chapter 7 Add New Hardware Wizard What do you want Windows to do Search...

Страница 15: ...k Next to continue See Figure 3 3 Figure 3 3 Selecting the Device Driver screen Add New Hardware Wizard Select the manufacturer and model of your hardware device If you have a disk that contains the u...

Страница 16: ...re 3 4 Installing the Software Driver screen Add New Hardware Wizard Windows driver file search for the device USB Composite Device Windows is now ready to install the selected driver for this device...

Страница 17: ...Device installation The installation will automatically proceed to USB Human Interface Device installation See Figure 3 5 Figure 3 5 Completing the Driver Installation screen Add New Hardware Wizard U...

Страница 18: ...ll open files and restart your computer You may select No and proceed to the next steps to complete the installation But you will need to restart your computer before using the USB Adapter See Figure...

Страница 19: ...drivers for the USB Human Interface Device Click Next to continue See Figure 3 7 Figure 3 7 Add New Hardware Wizard screen Add New Hardware Wizard This Wizard searches for new drivers for USB Human In...

Страница 20: ...k Next to continue See Figure 3 8 Figure 3 8 What Do You Want Windows to Do screen Add New Hardware Wizard What do you want Windows to do Search for the best driver for your device Recommended Cancel...

Страница 21: ...Next to continue See Figure 3 9 Figure 3 9 Device Driver Location screen Add New Hardware Wizard Select the manufacturer and model of your hardware device If you have a disk that contains the updated...

Страница 22: ...the USB Human Interface Device driver installation Click Finish to continue to USB Audio Device installation See Figure 3 10 Figure 3 10 Installation Complete screen Add New Hardware Wizard USB Human...

Страница 23: ...at it has found the new device USB Audio Device Click Next to proceed See Figure 3 11 Figure 3 11 Add New Hardware Wizard USB Audio Device screen Add New Hardware Wizard This Wizard searches for new d...

Страница 24: ...en click Next to continue See Figure 3 12 Figure 3 12 Display Drivers screen Add New Hardware Wizard What do you want Windows to do Search for the best driver for your device Recommended Cancel Next B...

Страница 25: ...xt to continue See Figure 3 13 Figure 3 13 Confirming the Device Model screen Add New Hardware Wizard Select the manufacturer and model of your hardware device If you have a disk that contains the upd...

Страница 26: ...3 14 Figure 3 14 Device Driver Location screen Add New Hardware Wizard Windows driver file search for the device USB Audio Device Windows is now ready to install the selected driver for this device C...

Страница 27: ...ue See Figure 3 15 Figure 3 15 Software Installation Complete screen NOTE Close all applications and restart your computer before using the USB Adapter Add New Hardware Wizard USB Audio Device Windows...

Страница 28: ...ewind then the Play button to hear the recorded voice NOTE If there is no recorded voice heard during Play mode please refer to Section 4 2 and Chapter 7 Then repeat the Function Verification procedur...

Страница 29: ...igure 4 1 Sound Recorder screen 4 2 Microphone Adjustment Adjust the microphone s volume via the volume slider in your computer s multimedia audio setting Position 0 00 sec File Edit Effects Help Soun...

Страница 30: ...to continue See Figure 4 2 Figure 4 2 Selecting the USB Audio Device screen Audio Multimedia Properties Playback Cancel OK Use only preferred devices Apply Show volume control on the taskbar Video MID...

Страница 31: ...r Set Volume for Select Recording Be sure that the USB Audio Device is selected under Mixer Device Make sure the Unknown Wave or Capture is selected under Show the following volume controls menu Click...

Страница 32: ...ture is displayed on the Volume Control Panel Also make sure that Mute all is not selected Adjust the microphone via the Volume slider See Figure 4 4 Figure 4 4 Volume Control Panel screen Volume Mute...

Страница 33: ...olume slider of your computer s multimedia audio settings 1 Go to Start Setting Control Panel Multimedia Audio and make sure that the USB Audio Device is selected as the preferred device for both Play...

Страница 34: ...timedia Properties Playback Cancel OK Use only preferred devices Apply Show volume control on the taskbar Video MIDI CD Music Devices Preferred device USB Audio Device To select advanced options click...

Страница 35: ...Properties screen 5 Make sure the following items in the Show the following volume controls have check marks Speaker Wave and SW Synth Click OK to accept Mixer device Properties USB Audio Device Adjus...

Страница 36: ...ls are not muted See Figure 4 7 Figure 4 7 Volume Control Panel screen Adjust the speaker volume via sliders To record a voice file refer to Section 4 1 Volume Mute all Balance Volume Control Options...

Страница 37: ...vocabulary applications this usually involves running the application s Audio Setup Wizard to adjust the volume and going through a new enrollment process to train the system for the microphone Positi...

Страница 38: ...Hardware 2 Windows will prompt you to close any open applications before proceeding Click Next to continue See Figure 6 1 Figure 6 1 Add New Hardware Wizard screen Add New Hardware Wizard This wizard...

Страница 39: ...r system Click Next to continue See Figure 6 2 Figure 6 2 Searching for Plug and Play Devices screen Add New Hardware Wizard Windows will now search for any new Plug and Play devices on your system Ca...

Страница 40: ...s can now search for hardware that is not Plug and Play compatible or you can select your hardware from a list Cancel Next Back No I want to select the hardware from a list Yes Recommended When Window...

Страница 41: ...ers Click Next to continue See Figure 6 4 Figure 6 4 Selecting the Hardware to Install screen Add New Hardware Wizard Hardware types Select the type of hardware you want to install Cancel Back Next Ot...

Страница 42: ...New Hardware Wizard Select the manufacturer and model of your hardware Cancel Back Next Models Have Disk USB Audio Device If your hardware is not listed or if you have an installation disk click Have...

Страница 43: ...alling is Plug and Play compatible Click Next to continue See Figure 6 6 Figure 6 6 Installing the Software screen Add New Hardware Wizard The hardware you are installing is Plug and Play compatible C...

Страница 44: ...the installation has been completed Click Finish See Figure 6 7 Figure 6 7 Completing the Software Installation screen Refer to Sections 4 1 and 4 2 to verify the installation Add New Hardware Wizard...

Страница 45: ...y 3 Follow the instructions in Chapter 4 to verify that the device is functioning properly 4 Check that the speaker volume is set properly Go to Start Programs Accessories Entertainment and Volume Con...

Страница 46: ...Hardware Profiles Performance Keyboard Monitors Mouse Network adapters Ports COM LPT Sound video and game controllers Print Remove Refresh Properties System devices Universal Serial Bus controllers US...

Страница 47: ...timedia Properties Go to Start Settings Control Panel and Multimedia Under the Audio tab check that USB Audio Device is selected for both Recording and Playback preferred devices Click Apply then OK t...

Страница 48: ...ies Playback Cancel OK Use only preferred devices Apply Show volume control on the taskbar Video MIDI CD Music Devices Preferred device USB Audio Device To select advanced options click Advanced Prope...

Страница 49: ...er the Mixer Device menu Select Recording under the Adjust volume for menu Capture or Unknown is selected under Show the following volume controls Adjust the volume as necessary via the slider control...

Страница 50: ...so some application software may not work automatically with the USB Adapter You may need to set the input device manually in the Multimedia Audio setting In this case follow these instructions a Sele...

Страница 51: ...will not transmit through those peripherals Audio Multimedia Properties Playback Cancel OK Use only preferred devices Apply Show volume control on the taskbar Video MIDI CD Music Devices Preferred de...

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