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The caddy will not insert into the drive. (Caddy Drives only)
There may already be a caddy in the drive.
The power to the CD Server must have been “ON”
The caddy must be inserted with the arrow pointed towards the drive’s slot.
The caddy may be in upside down. The clear side (so that you can see the
disc) must be up.
Software and Operations
You can’t open a file or launch an Application on a CD-ROM disc.
Some programs require that the CD-ROM or DVD-ROM be “mapped” to a
local device in order to operate correctly. To do this, right click on the CD-
ROM or DVD-ROM in Network Neighborhood and choose “Map Device”.
You will be prompted to choose a free drive letter to assign the volume too.
When I try to map a volume that is longer then 8 characters I get an error.
Certain clients cannot access volumes that are longer then 8 characters.
Using the Web Administration pages go to Volumes>>Configure
Volumes>>Properties and change the “Alias” of the volume to one that is
less then 8 characters.
I just installed my NetMate and cannot find the NetMate over the network
from a Windows based computer.
The process for the CD/DVD Server to register itself may take several
minutes to much longer depending on the size of your network. A quicker
NetMate CD/DVD Servers
TECHNICAL: 0118 931 2233
NetMate CD/DVD Servers
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