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Consult this section if you
are experiencing
problems with your CD/
DVD Server.
Appendix C
Troubleshooting and Technical Resources
HardWare
I turn on the CD/DVD Server and no LED lights flash.
Make sure that the power cable to the CD-ROM or DVD-ROM server is
connected. If no lights flash at all on the NetMate then contact Black Box
technical support.
CD/DVD Server ejects a CD-ROM or DVD-ROM disc that was inserted.
Make sure the disc is flat in the tray and the disc label is facing up. If you’re
using a small (8 cm) disc, make sure it’s centered within the tray’s inner
ring.
The disc may need to be cleaned. If there are visible scratches on the shiny
side of the disc, you may be able to remove them with a CD polishing kit
(available from your audio CD dealer). If the scratches can’t be removed,
you’ll need to replace the disc.
The disc may be damaged. Try another disc in your CD-ROM player, or try
the problematic disc in another player. If the original player reads other
discs, or if the problematic disc doesn’t work in another player, the disc is
probably damaged. You’ll need to replace the disc.
NetMate CD/DVD Servers
TECHNICAL: 0118 931 2233
NetMate CD/DVD Servers
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