40
1.877.877.2269
BLACKBOX.COM
NEED HELP?
LEAVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.877.877.2269
7.2.2 DEVICES— UPGRADE—SELECT DEVICES
The administrator needs to select devices to be upgraded to the active firmware versions. The “Select Devices” tab provides a table
of all managed devices and allows the administrator to define devices to be upgraded.
The State column shows which devices do not match the active firmware version selected—by showing “Mis-match to Active
Firmware Version.” Devices with firmware that match the active firmware version selection will show a “No Upgrade Required”
state. The “Idle” state refers to devices that have recently been managed, where no version information has been retrieved
from the devices for upgrade purposes.
FIGURE 33. DEVICE UPGRADE SELECTION
Once the administrator has selected devices to be upgraded (typically all devices that mis-match the active firmware version), the
administrator clicks the Upgrade button on the page to initiate the upgrade. All devices can be selected by clicking the tick-box on
the top of the column.
The Upgrade button is clicked to initiate the upgrade of all selected devices. Devices that match the “active” firmware version
will return “No Upgrade Required” and no upgrade will take place. The rest of the selected devices will be upgraded with various
“states” of upgrade being communicated to the administrator during the upgrade process.
NOTE: We recommend that the administrator not move to a different page once starting an upgrade to allow the upgrade process
to be monitored. It the administrator does change to a different page, the upgrade will continue in the background. What is
mandatory is that Boxilla and devices being upgraded stay powered up.
CHAPTER 7: DEVICES
