Black Box AVSC-7DA-HDMI Скачать руководство пользователя страница 44

724-746-5500   |   blackbox.com 

Page 44

724-746-5500   |   blackbox.com 

Appendix B: Troubleshooting

Appendix B. Troubleshooting

B.1 Contacting Black Box

If you determine that your Multi-Format AV Scaler with DisplayPort is malfunctioning, do not attempt to alter or repair the unit. It 
contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or [email protected].

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if 
you have a complete description, including:

• the nature and duration of the problem.

• when the problem occurs.

• the components involved in the problem.

• any particular application that, when used, appears to create the problem or make it worse.

B.2 Shipping and Packaging

If you need to transport or ship your Multi-Format AV Scaler with DisplayPort:

• Package it carefully. We recommend that you use the original container.

•  If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact 

Black Box to get a Return Authorization (RA) number.

Содержание AVSC-7DA-HDMI

Страница 1: ...i p Multi Format AV Scaler with DisplayPort AVSC 7DA HDMI Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 55...

Страница 2: ...upport at 724 746 5500 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 30 seconds Trademarks Used in this Manual Black Box and the Do...

Страница 3: ...en the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to...

Страница 4: ...n el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyend...

Страница 5: ...onnection to improper AC voltage is not covered by warranty 9 Power off and disconnect the unit from the voltage before connecting any equipment 10 Do not leave the unit on unstable surfaces 11 Do not...

Страница 6: ...alified personnel To reduce the risk of fire do not expose the unit to rain water or excessive moisture Do not force switched or external connections When moving the unit disconnect the serial port co...

Страница 7: ...des NEC Standard 19 4 IR Extender 20 4 1 IR Extender Connection 20 4 2 IR Extender Package 20 5 Installation 21 6 On Screen Display OSD 22 6 1 OSD Options Overview 22 6 2 Picture 23 6 3 Image Setup 24...

Страница 8: ...ustment hue saturation sharpness contrast brightness four preset color modes IR Extend Distance 300 meters 984 feet line cable via IR extender Output Resolution Up to 1080p 60 1920x1200 Power Supply I...

Страница 9: ...52 x 480 60 Hz 480p 1024 x 768 60 Hz XGA 1024 x 768 70 Hz XGA 1024 x 768 75 Hz XGA 1152 x 864 75 Hz XGA 1280 x 720 48 Hz HD 720 1280 x 720 50 Hz HD 720 1280 x 720 60 Hz WXGA 1280 x 768 75 Hz WXGA 1280...

Страница 10: ...WUXGA 1920 x 1440 60 Hz WUXGA 1920 x 1440 75 Hz WUXGA 720 x 480p 59 Hz DVD NTSC 720 x 480p 59 Hz DVD NTSC 720 x 576p 50 Hz DVD PAL 720 x 576p 50 Hz DVD PAL 1280 x 720p 50 Hz HDTV 720p 1280 x 720p 60 H...

Страница 11: ...20 x 1200 WXGA 1024 x 768 720p 1280 x 720 1080p 1920 x 1080 NOTE When you press the front panel button OTHERS the scaler will automatically apply the resolution 1360 x 768 Continue pressing OTHERS to...

Страница 12: ...20 x 1200 to HDTV DTV resolutions 480i 480p 576i 576p 720p 1080i and 1080p Compatible with all HDMI source devices PC monitors plasma HD displays HDTVs and audio receivers amplifiers Supports intellig...

Страница 13: ...OSD interface Press again to exit the menu For guidance on the OSD options refer to Chapter 7 OSD Instructions 3 Enter Press enter to confirm your entries 4 Arrow keys Use the arrow keys to move betw...

Страница 14: ...arity 12 VDC 2 A power supply Power jack DC jack Inner OD 2 1 mm Outside OD 5 5 mm Power input 12 VDC 2 A 2 Ethernet connection Connect a CAT5 cable to the Ethernet port to control the scaler from a c...

Страница 15: ...female connectors 7 VGA VGA audio output Connect a VGA RGBHV signal to the HD15 female connector Connect the output port of your source device to the audio input VGA video jack Female HD15 connector 8...

Страница 16: ...gnal to the connector Connect the output port of your source audio device to the AR AL inputs Mini DIN connector Stereo audio AR AL via 1 3 5 mm earphone jack connector NOTE With 1 female phone jack f...

Страница 17: ...pical Application Audio amplifier Audio out VGA out HDMI out HDMI HDTV DisplayPort in Mac Blu ray DVD HDMI in Composite plus audio in Component in Ethernet PC Ethernet RS 232 control RS 232 DVI plus a...

Страница 18: ...For how to to use the on screen display OSD options go to Chapter 7 OSD Instructions in this manual Figure 3 1 IR remote Table 3 1 IR remote control key Number in Figure 3 1 Description 1 2 Power ON a...

Страница 19: ...ideo 20DF 5BA4 Return 20DF 11EE Menu 20DF 19EA Info 20DF 1BE4 Exit 20DF 5CA3 Enter 20DF 51AE Up 20DF 44BB Right 20DF 48B7 Left 20DF 1CE3 Down 20DF 1DE2 XGA 20DF 08F8 WXGA 20DF 4BB4 720p 20DF 05FA 1080...

Страница 20: ...ction Rear panel IR extender port Room Figure 4 1 IR extender connection NOTE When you plug the external IR extender into the scaler the front panel IR receiver remains active 4 2 IR Extender Package...

Страница 21: ...oller 3 RS 232 interface RS 232 interface system 4 Ethernet Ethernet interface system Inputs 1 7 Port Source Signals Component video AV DVI HDMI DisplayPort 5 input ports connected Outputs 1 2 Port Di...

Страница 22: ...gnal DVI HDMI VGA DisplayPort Component Composite S Video Scaling Original AR Full Screen Output Mode 720 x 480 800 x 600 1280 x 800 1280 x 1024 1360 x 768 1400 x 1050 1600 x 1200 1024 x 768 1280 x 76...

Страница 23: ...layer which has five options brightness contrast hue saturation and sharpness T he hue saturation and broadcast icons light only when AV S Video or component video signals are present on the scaler T...

Страница 24: ...ayer the second icon from the left Choose the icon and use the down arrow key to open the second layer which has four options automatic manual horizontal position and vertical position Table 6 3 Image...

Страница 25: ...re function layer one the first icon from left Table 6 4 Image properties Icon Description Color Preset Mode Standard RGB warm cold Custom Red Green Blue Save Input Signal DVI HDMI VGA DisplayPort Com...

Страница 26: ...eo wall Parameter Description Zoom Use right left key to adjust the value of the parameter Horizontal zoom enlarge the image on the left and right ends Vertical zoom enlarge the image upwardly and dow...

Страница 27: ...eset all the options relating to video wall function only Accessibility Button repeat rate Adjust the unit response time when the Menu button is pressed Off Press the Menu button and the menu shows up...

Страница 28: ...ocol Commands 7 1 AVSC 7DA HDMI RS 232 Protocol and Commands Figure 7 1 RS 232 cable pin lines 1 Transmission rate 9600 bps 2 Data format 8 data bits no parity 1 start bit and 1 stop bit 3 Flow contro...

Страница 29: ...in the same Class C subnet of the unit a For example if the unit s default IP address is 192 168 0 3 the PC s IP address could be 192 168 0 5 b Set your PC s netmask to 255 255 255 0 2 Run the softwar...

Страница 30: ...command must be sent first This establishes a communications link between an external controller or computer and the device you wish to control When you have an established link communication via the...

Страница 31: ...et check the H zoom status from the OSD 13 V Zoom Set check the V zoom status from the OSD 14 H Pan Set check the H pan status 15 V Pan Set check the V pan status 16 Overlap L Set check the overlap L...

Страница 32: ...Mute ON 4 Source Function Command Response Description Set Source Source 000 AVSC 7DA HDMI 00 Source set to DVI Source 001 AVSC 7DA HDMI 00 Source set to HDMI Source 002 AVSC 7DA HDMI 00 Source set t...

Страница 33: ...et resolution to 1600 x 1200 60 Hz Resolution 010 AVSC 7DA HDMI 00 Set resolution to 1920 x 1200 60 Hz Function Command Response Description Check Resolution Resolution Resolution 000 Resolution is 72...

Страница 34: ...Function Command Variables Set Hue HUE XXXX AVSC xxxx Hue number 000 100 Command Example Response Description HUE 015 AVSC 7DA HDMI 00 Set Hue to 15 Function Command Response Description Check Hue HUE...

Страница 35: ...ponse Description Check Sharpness SHARPNESS SHARPNESS 001 Sharpness setting is 1 SHARPNESS 015 Sharpness setting is 15 11 Auto Function Command Response Description Set Auto Auto 001 AVSC 7DA HDMI 00...

Страница 36: ...om setting is 1 14 H Pan Function Command Variables Set H Pan H PAN XXXX xxxx H Pan number 000 009 Command Example Response Description H PAN 001 AVSC 7DA HDMI 00 Set H Pan to 1 Function Command Respo...

Страница 37: ...unction Command Variables Set Overlap Right Edge OVERLAP R XXXX xxxx Overlap R number 600 600 Command Example Response Description OVERLAP R 050 AVSC 7DA HDMI 00 Set Overlap R to 50 Function Command R...

Страница 38: ...ge is traditional Chinese 21 Reset Function Command Response Description Set Reset RESET 001 AVSC 7DA HDMI 00 Reset all settings RESET 002 AVSC 7DA HDMI 00 Reset video wall settings 22 Button Function...

Страница 39: ...Variables Set TimeOut TIMEOUT XXXX xxxx Timeout number 000 060 Command Example Response Description TIMEOUT 015 AVSC 7DA HDMI 00 Set timeout to 15 seconds Function Command Response Description Check T...

Страница 40: ...3 P 1280 x 768 60 Hz 47 396 59 995 68 25 1440 1280 48 32 P 790 768 3 7 N 1280 x 768 60 Hz 47 776 59 87 79 5 1664 1280 64 128 N 798 768 3 7 P 1280 x 768 75 Hz 60 289 74 893 102 25 1696 1280 80 128 N 80...

Страница 41: ...16 80 P 625 600 1 3 P 848 x 480 59 Hz 29 83 59 659 31 5 1056 848 24 80 N 500 480 3 5 P 848 x 480 60 Hz 31 02 60 33 75 1088 848 16 112 P 517 480 6 8 P 1024 x 768 60 Hz 48 363 60 004 65 1344 1024 24 136...

Страница 42: ...47 4 59 99 68 25 1440 1280 48 32 P 790 768 3 7 N 1280 x 768 60 Hz 47 78 59 87 79 5 1664 1280 64 128 N 798 768 3 7 P 1280 x 768 75 Hz 60 29 74 89 102 25 1696 1280 80 128 N 805 768 3 7 P 1280 x 800 60 H...

Страница 43: ...z 31 25 50 27 864 720 12 64 N 625 576 5 5 N 1280 x 720p 50 Hz 37 5 50 74 25 1980 1280 440 40 P 750 720 5 5 P 1280 x 720p 60 Hz 45 60 74 25 1650 1280 110 40 P 750 720 5 5 P 1280 x 720p 100 Hz 75 100 14...

Страница 44: ...ide more efficient and accurate assistance if you have a complete description including the nature and duration of the problem when the problem occurs the components involved in the problem any partic...

Страница 45: ...724 746 5500 blackbox com Page 45 NOTES...

Страница 46: ...724 746 5500 blackbox com Page 46 NOTES...

Страница 47: ...724 746 5500 blackbox com Page 47 NOTES...

Страница 48: ...4 7 Tech support available in 30 seconds or less Copyright 2013 Black Box Corporation All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any thi...

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