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Page 48
ACX1T
Chapter 6: Troubleshooting
6.2 USB-HID
Rear
view
Front
view
Figure 6-2. USB-HID.
Table 6-2. USB-HID troubleshooting.
Diagnosis
Possible Reason
Measure
Keyboard LEDs
Shift
and
Scroll
are blinking
Keyboard in command mode
• Press <Esc> to leave command mode
CPU unit: LED 3 green or violet
No USB connection to CPU
• Check connection of USB cable to CPU; select another USB
port if necessary.
• Remove USB and power cable and restart CPU. Connect
power cable first.
CON unit: LED 3 green or violet
Problems with USB connection
• Check connection of USB cable to USB-HID device.
• Remove DVI and power cable and restart CON unit. Connect
power cable first.
USB device without function
No USB-HID device
• Connect USB-HID device.
USB-HID device is not supported
• Contact Black Box Technical Support at 724-746-5500 or
[email protected] if necessary.