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Appendix: Troubleshooting
• any particular application that, when used, appears to create the problem or
make it worse.
A.3 Shipping and Packaging
If you need to transport or ship your USB to HD Pro:
• Package it carefully. We recommend that you use the original container.
• If you are returning the unit, make sure you include everything you received with
it. Before you ship for return or repair, contact Black Box to get a Return
Authorization (RA) number.
