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LIMITED WARRANTY 

Any repair, replacement, or warranty service, 
and all questions about this product should be 
directed to W Appliance Co. at 

844-299-0879

 

from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser 
that the product will be free from defects in material, 
parts and workmanship for the period designated for 
this product. The warranty commences the day the 
product is purchased and covers up to a period of 

1 year (12 months) for labor/1 year (12 months) for 
parts (manufacturing defects only)/carry in service/ 
and a total of 2 years (24 months) for compressor 
part only

. W Appliance Co. agrees that it will, at its 

option, replace the defective product with either a 
new or remanufactured unit equivalent to your original 
purchase during the warranty period. 

Exclusions

: This warranty does not apply to the 

below:
1.  If the appearance or exterior of 

the product has been damaged or 
defaced, altered or modified in design or 
construction. 

2. If the product original serial number 

has been altered or removed or cannot
be readily determined.

3. If there is damaged due to power line 

surge, user damage to the AC power 
cord or connection to improper voltage 
source.

4. If damage is due to general misuse, 

accidents or acts of God.

5. If repair attempts are done by 

unauthorized service agents, use of 
parts other than genuine parts or parts 
obtained from persons other than 
authorized service companies. 

6. On units that have been transferred 

from the original owner.

7. On products that have been purchased 

as refurbished, like new, second-hand, in 
a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or 

rental setting.

9. To products used in settings other than 

ordinary household use or used other 
than in accordance with the provided 
instructions.  

10. To damages for service calls for 

improper installations.

11. To glass parts and other accessory items 

that are included with the unit. 

12. Transportation and shipping costs 

associated with the replacement of the 
unit.

13. Food loss for loss due to product 

failure or delay in service, repair or 
replacement. 

14. Service calls to instruct you how to use 

your product.

15. Service calls to repair or replace the 

house fuse, reset the circuit breaker or 
correct the wiring in the house.   

REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 
THE CUSTOMER; W Appliance Co. SHALL NOT BE 
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 
DAMAGES FOR BREACH OF ANY EXPRESS OR 
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT 
TO THE EXTENT PROHIBITED BY APPLICABLE LAW. 
ANY IMPLIED WARRANTY OF MERCHANTABILITY 
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS 
PRODUCT IS LIMITED TO THE DURATION OF THE 
WARRANTY.

Some states do not allow the exclusion or limitations 
of incidental or consequential damages, or limitations 
on how long the warranty lasts. In these cases the 
above exclusions or limitations may not apply to you. 
This warranty gives you specific legal rights and you 
may also have other rights which vary from state to 
state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

844-299-0879

 to create a ticket for exchange/repair. 

Please make sure to provide the date of purchase, 
model number and a brief description of the problem. 
Our customer service representative
will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work 
properly in all environmental conditions, and makes no warranty 
and representation, either implied or expressed, with respect 
to the quality, performance, merchantability, or fitness for a 
particular purpose other than the purpose identified within this 
user’s manual. W Appliance Co. has made every effort to ensure 
that this user’s manual is accurate and disclaims liability for any 
inaccuracies or omissions that may have occurred. Information 
in this user’s manual is subject to change without notice and 
does not represent a commitment on the part of W Appliance 
Co.. W Appliance Co. reserves the right to make improvements 
to this user’s manual and/or to the products described in this 
user’s manual at any time without notice. If you find information 
in this manual that is incorrect, misleading, or incomplete, please 
contact us at

 844-299-0879.

W Appliance Co. 

1356 Broadway

New York, NY 10018

TROUBLESHOOTING & WARRANTY

Содержание BUFK12W

Страница 1: ... question or experience a problem with your BLACK DECKER purchase go to www blackanddecker com instantanswers If you can t find the answer or do not have access to the Internet call 844 299 0879 from 10 30 a m to 6 30 p m EST Mon Fri to speak with an agent Please have the catalog number available when you call SAVE THIS MANUAL FOR FUTURE REFERENCE CATALOG NUMBER BUFK12W ...

Страница 2: ...he product _____________________________ Model number _____________________________ Serial number _____________________________ Date of purchase CONTENTS PRODUCT REGISTRATION SAFETY INFORMATION Important Safety Instructions 3 4 Refrigerant 4 Grounding Instructions 5 SET UP USE Installation Guide 6 Parts Features 7 Freezer Door Reversal 8 Operation Instructions 9 CLEANING CARE 10 11 TROUBLE SHOOTIN...

Страница 3: ...ied technician performs the service Component parts shall be replaced with like components and servicing shall be done by factory authorized service personell so as to minimize the risk of possible ignition due to incorrect parts or improper service 6 Do not use any electrical device or any sharp instrument in defrosting your freezer 7 DANGER Risk of child entrapment Before you throw away your old...

Страница 4: ...me and Garden Bulletin No 69 reads You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 F Thawed ground meats poultry or fish that have any off odor or off color should not be refrozen and should not be eaten Thawed ice cream should be discarded If the odor or color of any food is poor or questionable discard it The food may be...

Страница 5: ... The grounding instructions are not completely understood 2 You are unsure that the appliance is properly grounded 3 You have any questions about the grounding or electrical instructions POWER SUPPLY CORD 1 Avoid the use of an extension cord because of potential safety hazards under certain conditions Have a qualified electrician or serviceman to install an outlet near the appliance 2 If it is abs...

Страница 6: ...foam plastic etc 6 To level your freezer use the two leveling legs located on the bottom front of your freezer Adjust by turning the legs counter clockwise to raise or clockwise to lower your freezer The door will close easier if the leveling legs are extended The following are recommended minimum clearances around the freezer for proper air circulation Sides 3 4 19mm Top 2 50mm Back 2 50mm Proper...

Страница 7: ...iver 3 Adjust the door or put a spacer in between and then tighten the screws STARTING YOUR NEW FREEZER 1 After cleaning your freezer thoroughly Wipe the outside with a soft dry cloth the interior with a clean moist cloth 2 Insert the power supply cord into the socket 3 Turn the thermostat dial to an initial setting of 6 for 15 20 minutes NOTE As the door gets pressed in during shipping the gasket...

Страница 8: ...st removed screws 6 Carefully lay the freezer on its back on a flat secure area 7 Using a Phillips head screwdriver loosen and remove the two screws E holding the bottom hinge F in place Place the hinge and screws to the side momentarily 8 Place the bottom hinge F on the opposite side and insert and tighten the two screws E securely 9 Place the freezer in its upright position Remove the door plug ...

Страница 9: ...but does not turn off the electrical power to the unit NOTE Wait 3 5 minutes before restarting if you unplug the freezer The unit may fail to operate properly if restarted too quickly If the ambient temperature is too high the freezer may not reach the desired target temperature Large amounts of foods will lower the cooling efficiency of the appliance If you choose to change the thermostat setting...

Страница 10: ... power cord from the wall outlet Replug the power cord to the wall outlet once the power has been restored For long period of power outage inspect and discard the spoiled or thawed foods from the freezer compartments Clean the freezer thoroughly before using again CLEANING METHOD Prepare a cleaning solution of 3 4 tablespoons of baking soda mixed with warm water Use sponge or soft cloth dampened w...

Страница 11: ...EFROST Defrost the freezer when the frost accumulated is about 1 8 thick Set the temperature control dial to OFF before defrosting Remove all contents from the freezer compartment and leave the door open until ice and frost dissolve thoroughly Make sure the drip tray is in place and unplug the unit After defrosting empty water from drip tray and wipe the compartment dry with a soft cloth and then ...

Страница 12: ...o be operating properly test the outlet with another appliance IF NONE OF THE ABOVE SOLVES THE PROBLEM CONTACT A QUALIFIED TECHNICIAN DO NOT TRY TO ADJUST OR REPAIR THE FREEZER YOURSELF IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product please contact the W Appliance Co Customer Satisfaction Center at 844 299 0879 or service appliance com DATED PROOF OF PURCH...

Страница 13: ...ing B Open the door only as long as necessary Check door gasket for proper seal C Set the temperature control dial to a colder setting temporarily D Please look in the Protection From Heat and Moisture section Heavy build up of frost possibly also on the door seal NOTE This is normal during high humidity periods Frequent door openings will also cause heavy frost buildup A Door seal is not air tigh...

Страница 14: ...repair or replacement 14 Service calls to instruct you how to use your product 15 Service calls to repair or replace the house fuse reset the circuit breaker or correct the wiring in the house REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER W Appliance Co SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLI...

Страница 15: ...Page 15 ...

Страница 16: ... trademarks of The Black Decker Corporation used under license All rights reserved Product in this box may differ slightly from that pictured Does not affect function Not all accessories shown in photography are included in this package Imported by W Appliance Inc 1356 Broadway New York NY 10018 February 2017 Printed in China ...

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