Troubleshooting
Problem
Possible causes
Remedies
Spot Cleaner
won’t turn on
Battery isn't fully charged
Charge battery. Follow charging
battery instructions on page 5.
Wrong charger being used
Be sure to use only the charger
supplied with your product.
Reduced
spray or
no spray
Clean water/solution tank empty
Check/fill tank
Spray nozzle clogged
Clean spray nozzle using an unfolded
paper clip
Clean water/solution tank insert
clogged
Clean insert at bottom of clean water/
solution tank
Pump needs priming
Gently lift clean water/solution tank
while depressing the spray trigger
OR gently squeeze clean tank while
depressing spray trigger
Batteries weak/undercharged
Recharge according to instructions
on page 5.
Spot Cleaner
won’t pick
up cleaning
solution
Poor upholstery/carpet
tool position
Reposition upholstery/carpet tool
on surface, follow recommended
cleaning procedures on pages 6-7.
Dirty water tank is full
Empty dirty water tank
Upholstery/carpet tool brush worn Replace with new brush
Excess solution in flex hose
Lift tool and point upwards to allow water
in hose to flow into the dirty water tank
Incorrect cleaning formula
Use BISSELL 2X Portable Machine
formulas (and Boost if desired) only
Spot Cleaner
will not
charge
Charger plug/cord not connected Make sure charger plug is completely
plugged into wall outlet and charging
cord is completely plugged into port on
back of unit.
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Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy
to be of service. Contact us directly at:
US Consumers: 1-800-237-7691
Canada Consumers: 1-800-263-2535
Please do
not return
this product
to the store.
Please visit BISSELL.com/customer support for FAQs and videos.
Other maintenance or ser-
vice should be performed by an authorized service representative.
