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14
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
There is no
power to the
machine
Power Switch is OFF.
Turn Power Switch ON.
Wall outlet may not have power. Try another working outlet.
Reduced spray
or
no spray
Bladder may be empty.
Refill bladder with hot tap water.
Tanks may not be seated
properly.
Turn power OFF (O); remove & reseat
tanks.
Pump may have lost prime.
Turn power OFF (O); after 1 minute
turn ON and press trigger.
Pump belt may be broken.
Turn ON the machine and check to see
that the DirtLifter PowerBrush turns.
Cleaner
not picking up
solution
ReadyTools™ Dial may be
on the wrong setting for the
cleaning job.
Set ReadyTools™ Dial to the proper
setting, depending on how you are
using your machine.
Nozzle window may not be
properly attached.
Press down firmly on the black oval
gasket at the top window to make
sure the two tabs on the back of the
nozzle window are snapped into the
mating slots in the main housing.
2-in-1 Tank lid is not properly
installed.
Reinstall lid following steps on
page 8.
2-in-1 Tank is not properly
seated.
2-in-1 Tank must be firmly seated to
function; remove and reseat tank.
Poor tool position.
(Handheld attachments only.)
Adjust angle; apply more downward
pressure.
2-in-1 Tank has picked up
maximum dirty water.
Empty tank following steps on
page 11.
ReadyTools™
Dial becomes
difficult to turn
Diverter assembly should be
cleaned.
Remove the nozzle (page 12) and the
diverter assembly; hold it under running
water, making sure water flows through
and around the dial. Turn the dial
about 10 times clockwise and 10 times
counter-clockwise. This should free up
debris. Wipe the diverter and nozzle dry
and return it to the machine.
