www.BISSELL.com
10
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Vacuum won’t
turn on
Power cord not plugged in
Check electrical plug
Blown fuse/tripped breaker
Check/replace fuse or reset breaker
Vacuum won’t
pick up dirt
Incorrect height adjustment
Adjust Powerfoot to correct height setting
Hose not attached to suction
opening
Grasp the Hose Wand and firmly push
into the Hose Wand Base
Crack or hole in Stretch Hose
Check hose and replace if needed
Broken or worn drive belt
Replace Drive Belt, see page 9
Rotating Brush Roll jammed
Remove brush and clean debris from
brush ends, see page 9
Clog in vacuum
Check for debris build-up or clogs in the
Inner Tank, Hose and Foot//lower Hose;
See online video for more help
Dirt Tank is full
Empty Dirt Tank
Dirt Tank is not installed
properly
Position correctly and lock in place, see
page 7
Filters are dirty
Check and clean or replace pre-motor and
post-motor filters, see page 8
Tool won’t
pick up
Crack or hole in hose
Check hose and replace if needed
Clog in vacuum
Check for debris build-up or clogs in the
Inner Tank, Hose and Foot/Lower Hose;
See online video for more help
Dirt Tank is full
Empty Dirt Tank
Dirt Tank is not installed
properly
Position correctly and lock in place, see
page 7
Filters are dirty
Check and clean or replace pre-motor and
post-motor filters, see page 8
Vacuum
difficult to push
Incorrect height adjustment
Adjust Powerfoot to correct
height setting, see page 6
Visible dirt
escaping from
vacuum
Dirt Tank is full
Empty Dirt Tank
Filters missing or installed
incorrectly
Check pre-motor and post-motor
filters for correct installation, see page 8
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com
and enter
your model number in the search field.
