Prepared by Monique Lania
7
Call Servicing Guide Little Green 1720F
Consumer states
unit is leaking out the bottom
Solution 1:
Solution 2:
Ensure collection tank is locked into the unit securely
How?
Remove collection tank and re-install by placing the collection tank bottom first into the cavity, then tilt it forward,
pressing gently at the top until it ‘snaps’ closed. Does it lock into place?
Yes, problem solved
No, is U-Clip on the unit
damaged or missing?
No, proceed to solution 2
Yes, refer customer to an Authorized Service Center
Yes, try unit now, is there suction?
No, the Collection tank clip may be broken. Advise
customer to call Bissell Free Call 1800 number
again and press
Option 3
for spare parts and order
replacement collection tank
Is the solution tank is leaking?
No, refer customer to an Authorized Service Centre
Yes, the ball valve on the bottom of the tank may be
missing. Advise customer to call Bissell Free Call
1800 number again and press
Option 3
for spare
parts and order replacement solution tank
