BISSELL.com
11
Problem
Possible Cause
Remedies
Vacuum
won’t pick
up dirt
Filters are dirty.
Remove and rinse filters. Allow enough time for
them to dry properly before reinserting.
There is a clog in the vacuum.
Remove the foot and Extension Wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Dirt Tank is not seated correctly.
Remove the tank and reseat properly.
Dirt is
escaping
from the
vacuum
Dirt Tank is full.
Empty the tank.
Filters are missing or dirty.
Check to see if the filters are in place and clean.
Clean filters if necessary.
There is a clog in the vacuum.
Remove the foot and Extension Wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Vacuum
won’t
charge
Wrong charger is being used.
Use only the charger that comes with the
machine.
Charger is not plugged into the
machine properly.
Remove the charger and reinstall into the hand
vacuum.
Troubleshooting
For a comprehensive walkthrough of your product and support visit
BISSELL.com
.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you’ll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Errors
Cause:
Suction motor fault.
Remedy:
Turn machine
OFF. Check and clean
filters. Check for and clear
any clogs. If this doesn’t
solve the problem, contact
Consumer Care.
Cause:
Brush Roll stall.
Remedy:
Turn machine
OFF. Check for and clean
any debris from the Brush
Roll. Turn machine ON.
Cause:
Battery issue.
Remedy:
Contact
Consumer Care.
Cause:
Air flow issue.
Remedy:
Turn machine
OFF. Check and clean
filters. Check for and clear
any clogs. If this doesn’t
solve the problem, contact
Consumer Care.
