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Part Number 1627947 06/21 RevC
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BISSELL proudly supports BISSELL Pet Foundation® and its mission to
help save homeless pets. When you buy a BISSELL product, you help
save pets, too. We’re proud to design products that help make pet
messes, odors and pet homelessness disappear.
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Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
Problem
Possible Cause
Remedies
Vacuum or
tools won’t pick
up dirt
Incorrect height
adjustment.
Adjust Powerfoot to correct height setting.
Hose not attached
properly.
Grasp the hose wand and firmly push into the hose
wand base.
Crack or hole in hose.
Check hose and replace if needed.
Broken or worn drive belt.
Replace drive belt, see page 7.
Rotating floor brush
jammed.
Remove brush and clean debris from brush ends,
see page 6.
Clog in vacuum.
Check for debris build-up or clogs in the inner tank,
hose and foot/lower hose. See online video for
more help.
Dirt tank full.
Empty dirt tank.
Dirt tank not installed
properly.
Position correctly and lock in place, see page 5.
Filters are dirty.
Check and clean pre-motor and post-motor filters,
see page 6. Replace pre-motor filter if needed.
Vacuum is
difficult to push
Incorrect height
adjustment.
Adjust Powerfoot to correct height setting, see
page 4.
Visible dirt
escaping from
vacuum
Dirt tank full.
Empty dirt tank.
Filters missing or installed
incorrectly.
Check and clean pre-motor and post-motor filters,
see page 6. Replace pre-motor filter if needed.
Note:
Any other servicing should be performed by an authorized service representative.