w w w. b i s s e l l . c o m
13
T
roubleshooting
WARNING:
To reduce the risk of electric
shock, turn power OFF and dis-
connect plug from electrical
outlet before performing
maintenance or troubleshooting.
Vacuum cleaner won't pick up dirt
Possible causes
1. Incorrect height adjustment
2. Hose not attached to suction opening
3. Twist 'n Snap hose not securely attached
4. Crack or hole in hose
5. Broken or worn drive belt
6. Rotating floor brush bristles worn
7. Rotating floor brush jammed
8. Clog in vacuum
9. Dirt container full
10. Dirt container not installed properly
11. Filters are dirty
12. Primary separator missing or installed incorrectly
13. TurboBrush™ Tool is clogged or debris is
wrapped around the brush
Remedies
1. Adjust powerfoot to correct height setting
2. Grasp Quick Release handle and firmly push
hose wand onto the suction opening.
3. Make sure Twist 'n Snap hose is snapped
into locked position
4. Check hose and replace if needed
5. Replace drive belt, see page 11
6. Replace brush
7. Remove brush and clean debris from brush ends
8. Follow instructions for clearing clogs on page 12
9. Empty dirt container
10. Position correctly and lock in place
11. Check and clean inner and outer circular filters and,
pre-motor filter, replace post-motor filter
12. Check for a clog in the tube in the center of the dirt
container, clear and properly install primary separator
13. Maintain TurboBrush™ Tool, see page 10
Tools won't pick up dirt
Possible causes
1. Crack or hole in hose
2. Vacuum hose, wand or tools clogged
3. Dirt container full
4. Dirt container or upper tank not installed properly
5. Filters are dirty
6. Primary separator missing or installed incorrectly
Remedies
1. Check hose and replace if needed
2. Follow instructions for clearing clogs on page 12
3. Empty dirt container
4. Position correctly and lock in place
5. Check and clean inner and outer circular filters and,
pre-motor filter, replace post-motor filter
6. Check for a clog in the tube in the center of the dirt
container, clear and properly install primary separator
Vacuum cleaner won’t turn
Possible causes
1. Power cord not firmly plugged in
Remedies
1. Check electrical plug
Vacuum cleaner difficult to push
Possible causes
1. Incorrect height adjustment
Remedies
1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes
1. Dirt container full
2. Filters missing or installed incorrectly
Remedies
1. Empty dirt container
2. Check inner and outer circular filter and post-motor
filter for correct installation
