FAULT MODE INDICATION
This product has intelligent software that monitors performance and shuts down the product to protect the battery if a fault
occurs. If a fault has occurred with the machine, all 6 battery LEDs will flash on and off. To understand the reason for the fault,
simply press the battery check button. One (or more) LED will stay lit, while the others continue to flash. (More than 1 fault
LED may be on at one time.) Follow the instructions below to identify and correct the fault.
LED 6
Brush motor over current
Disconnect the main power supply and slide storage/standby switch to STORAGE
mode. Inspect the brush roll chamber and remove any blockages present. Reset the
machine and continue.
LED 5
Vacuum motor over current
Disconnect the main power supply and slide storage/standby switch to STORAGE
mode. Inspect along the entire air path and remove blockages, empty the dirt cup,
and clean the filter. Reset the machine and continue.
LED 4
Under heat <-20°C
The product is too cold. Move to an area where the temperature is above -20°C.
Reset the machine and continue.
LED 3
Over heat >60°C
Disconnect the main power supply and slide storage/standby switch to STORAGE
mode. Inspect along the entire air path and remove blockages, empty the dirt cup,
and clean the filter. Reset the machine and continue. If using the machine on heavy-pile
carpet, consider turning off the brush roll.
LED 2
Charge timeout
Disconnect the main power supply and slide storage/standby switch to STORAGE mode.
After three minutes, reconnect the machine and slide the switch to STANDBY mode.
LED 1
<9V in battery
Battery operation locked out from accepting charge. Return product to service agent
for repair.
LOW VACUUM LED
AC dropout
Disconnect the power cord and slide storage/standby switch to STORAGE mode. After
three minutes, reconnect the cord and slide storage/standby switch to STANDBY mode.
FAULT
WHAT TO DO
6
5
4
3
2
1
22
REPLACEMENT PARTS
CONSUMER CARE
If your BISSELL product requires service, please contact consumer care before returning the product.
When contacting BISSELL, have the model number of your cleaner available.
NOTE: Please keep your original sales receipt. It provides proof of the date of purchase.
CALL:
BISSELL Consumer Care
Toll-Free (1)855-267-2662
Monday–Friday 8 a.m.–4:45 p.m. EST
Vacuum Belt
part #160-5942
Pre-Motor Filter
part #160-5716
Hose
part #160-5943
