When disposing of this product, dispose of the metal, non-metal, plastic, and hydraulic oil components separately.
There are regulations for disposing of the hydraulic oil, so be sure to abide by them.
If you have any questions regarding disposal, please confirm with the dealer before proceeding.
Warranty
Should the unit malfunction within the warranty period (within one (1) year of purchase) when it has been
operated in accordance with the user manual and the warning labels on the unit, we will adjust the defective
component, repair it, replace it, or send a replacement part free of charge. However, this does not apply in the
case of secondary damage or any damage to which any of the following apply:
1.
Damage or injury resulting from incorrect operation, improper inspection, improper storage, or any
other type of negligence.
2.
Damage or injuries resulting from changes (modifications) that negatively impact the product’s
operation mechanism.
3.
Consumable parts that are damaged and need to be replaced.
4.
Damage or injury resulting from fires, earthquakes, wind, floods, or other natural disasters or external
factors.
5.
Problems resulting from specified parts not being used.
6.
Error in the warranty claim process (Ex: failure to indicate model or Serial No., etc.).
7.
Damage or injury resulting from installation.
Furthermore, all rubber components and other naturally degradable products used in this product and its
accessories, as well as all consumable products, fall outside the scope of this warranty.
How to File a Claim
If you decide to file a claim for this product based on the above, please contact your dealer.
The dealer will carry out the necessary procedures.
In addition, we cannot decide whether or not any particular situation falls within the scope of this warranty.
Product does not work properly
Review the manual and try to find a solution.
Product still does not work properly
Contact your dealer and request repairs.
Repairs within the warranty period
The warranty is valid one year from the date of purchase. We will service your
product in accordance with the product guarantee conditions.
Repairs outside the warranty period
Please consult with your dealer.
If repairs are deemed sufficient to solve the issue, you can request repairs for a fee.
Performance repair component
holding period
Performance repair components for this product will be held for a minimum of eight
years after manufacturing discontinues.
(Performance components are components necessary for maintaining the
performance of the product)
For details about after sales service, or if you have any other questions, please inquire with your dealer.
When making an inquiry, please have the following information handy: model, Serial number, purchase date, malfunction
details (be as detailed as possible)
Fill out the fields below with the above information to make inquiries proceed more smoothly.
Model
Serial No.
No.
Purchase Date
(Month/Day/Year)
Name of Purchasing Company
Company Name:
Contact:
Address:
TEL:
Malfunction Date/Details
(Month/Day/Year)
Issue:
(Month/Day/Year)
Issue:
(Month/Day/Year)
Issue:
Disposal
Product Guarantee Conditions
After Sales Service