Troubleshooting
Problem
Solution
Printer prints out illegible type
or characters.
On Windows 3.11 and 95, PowerRIP needs
to print to a file. In Print Manager check
PowerRIP is set to file and not an LPT port.
Also check that PowerRIP is minimized.
PowerRIP only scans for files when mini-
mized. On Windows NT make sure printer
driver prints to the Birmy directory and not
an LPT port. See Printer Driver section for
more information.
Problem
Solution
PowerRIP not registered.
Register PowerRIP by calling the (800) 613-
3031 Birmy Fulfillment Center phone num-
ber. This number is only for registration.
Problem
Solution
Wrong fonts or very jagged type.
Most fonts are downloaded with the print
job. Sometimes a bitmap image of a font is
downloaded. If the page is missing a font,
PowerRIP will default the Courier font or
print the bitmap image of a font. Check to
make sure you have the printer fonts. Also
the print heads may need cleaning.
Problem
Solution
PowerRIP takes a long time before printing
starts.
Add more RAM or a faster CPU. The more
complex jobs that use a large number of
fonts will run faster with more RAM.
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Birmy Graphics Corporation
