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BP-007 User’s Manual
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Chapter 6 Troubleshooting and Maintenance
6.1 Clean the Printer
It’s necessary to clean the printer periodically.
Cleaning periodically and the cleaning tool
Periodically cleaning: every six months or every 300 working hours once
Cleaning tool: dry cloth (please use soft cloth to clean metal parts.)
Cleaning the paper channel and spare parts under carriage
Wipe off wasted paper and clean dirt and dust.
Cleaning the carriage shaft
There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly. But the oil
is easy to absorb dust, please clean the dust with soft cloth first, and then add proper lube (NYE180 lube of
NYE Company is recommended), move print head back and forth to make lube scattered.
Note: 1. Turn off printer and pull out the power cord before cleaning.
2. Being used under dust circumstance, the carriage shaft may stack much dust and affect the
print quality.
3. Do not touch the print head if the printer has just been used as the print head may be hot.
4. Don't use hard cloth or flammable solvent to clean the printer.
6.2 Problems and Solutions
(1) Turn on the printer, all LEDs are off, and printer has no action
Make sure that the printer is connected to the power, and check whether the power cable and
electrical outlet are working normally.
(2) Self-test is ok, but online is disabled
Figure 6-1 Cleaning the printer
Carriage Frame
Carriage shaft
Auto-cutter Assembly