“The volume in
the earpiece is
low when I’m
on a call.”
Make sure you’re holding the earpiece correctly over
your ear.
Adjust the volume using the
or
button.
Using a multi-handset system
“I can’t transfer
a call.”
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the
other handset (1 to 6, or 9 for all registered handsets).
Batteries
“The handset‘s
battery pack is
running low
within an
hour or two.”
Before you first used the handset, you should have left it
on the base unit or charger pod for
up to 15 hours
to
charge the batteries fully.
You may need to
replace the batteries
(see below).
Clean the battery charging contacts
with a dry cloth.
Check the connections
between the base unit and the
mains power socket.
“I try to
recharge the
batteries, but I
still get a
warning that
they are low.”
You need to
replace the batteries
. To find out how to
obtain replacements, call the
Binatone Spares
Department
on
0845 345 9677
, between 9.00 am and
5.00 pm, Monday to Friday.
Dispose of used batteries safely
— never burn them,
or put them where they could get punctured.
DON’T use non-rechargeable batteries in your
Big Button 510
— they may burst, causing damage.
Troubleshooting
Binatone Help Line:
0845 345 9677
(Local Call rate)
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