39/40
TROUBLESHOOTING
Problem
Possible cause
Solution
The over
DOES NOT
work
The appliance is not
connected to the power
socket
Connect the plug to the power socket
The oven is not on
Press the “
” button to switch on the oven
The door is not closed
properly
Make sure the door is closed
Steam comes
out of the top
of the oven
Foods contain a high
amount of water.
It is normal for steam to be produced and
moisture to be deposited on the oven door (for
example: frozen bread)
White smoke
comes out
of the oven
First use
This is normal the first time you use it, see details
on the previous pages to eliminate the "new
smell" and/or any residual oil.
Fatty foods, such as
chicken wings or
sausages.
This is a normal phenomenon when cooking fatty
food; it may be necessary to drain the fat from
the oven tray or crumb tray during operation.
The oven tray, crumb
tray or heating elements
contain grease or oil
residues from previous
use
Make sure you regularly clean the oven and all
accessories before use.
Black smoke
comes out of
the oven
The food is burning
Switch off the power socket by turning off the
switch on the electric panel, remove the plug from
the socket and smother the flame with a fireproof
cloth
Foods are not
cooked
Too much food was
inserted during cooking
Reduce the amount of food in the oven during
cooking
The temperature set is
too low
Set the oven to a higher temperature
Refer to the food table
An incorrect programme
was used
Check to see you have used the correct
programme
Foods are not
evenly
cooked
The ingredients are
stacked on top of each
other during cooking
Make sure the food is positioned evenly.
The position of the oven
tray or basket o rack is
not positioned properly.
Place the oven tray or rack or basket properly in
the guides indicated in the previous pages.
Foods are not
crispy after
the “Air fry”
programme.
Foods contain a high
amount of water.
Evenly spray or brush a small amount of oil on
the food to try to increase crispiness.
