Common problems NOT covered by the warranty:
● "Axle spin out"- spinning out the axle inside of your dropouts if your wheel wasn’t fastened
tightly.
● Water damage to the battery or corrosion of the connectors from water exposure
● Improper care of battery- Our batteries are sophisticated pieces of electronics that will
provide years of reliable service if properly cared for OR can be easily damaged due to
misuse. Please watch our " Proper Care of Your e-Assist Battery " for techniques to ensure a
reliable, long life from your battery, plus review the
Battery Maintenance Guidelines
section
above.
● Damage and failure due to misuse, neglect, improper storage (example: 45 days without
using or charging your battery can damage it) or other forms of use not designed for but not
limited to jumping, competition, or use of 3rd party components.
● Broken spokes- a situation that is not unique to electric assist wheels and can happen to any
bicycle wheel.
This warranty does not cover normal wear and tear, improper assembly or maintenance, or
installation of parts or accessories not originally intended or compatible with the electric assist
system as sold. Green Gear Cycling Inc. is not responsible for incidental or consequential damages.
This warranty gives you specific rights, and those rights may vary from place to place. This warranty
does not affect the statutory rights of the consumer. The warranty applies to electric assist
components purchased directly from Green Gear Cycling, Inc., or from its authorized dealers. Except
as provided herein, this product is provided “as is” without any additional WARRANTY of any kind,
including the WARRANTY OF MERCHANTABILITY and the WARRANTY of FITNESS FOR A
PARTICULAR PURPOSE, whether EXPRESSED or IMPLIED.
Last edited by Kent Peterson 2/14/2019
