Terms & Conditions
White International Pty Ltd
Limited Product Warranties
TERMS & CONDITIONS
This warranty is given in addition to the consumer guarantees found within the Australian
Competition and Consumer Act 2010 (Cth) for goods purchased in Australia and the Consumer
Guarantees Act 1993 NZ for goods purchased in New Zealand:
1)
White International Pty Ltd / White International NZ Ltd (White International) warrant that all
products distributed are free from defects in workmanship and materials, for their provided
warranty period as indicated on the top or opposite side of this document. Subject to the
conditions of the warranty, White International will repair any defective products free of charge
at the premises of our authorised service agents throughout Australia and New Zealand if a
defect in the product appears during the warranty period. If you believe that you have
purchased a defective product and wish to make a claim under this warranty, contact us on our
Sales Hotline on 1300 783 601, or send your claim to our postal address or fax line below and
we will advise you as to how next to proceed. You will be required to supply a copy of your proof
of purchase to make a claim under this warranty.
2)
This warranty excludes transportation costs to and from White International or its appointed
service agents and excludes defects due to non-compliance with installation instructions,
neglect or misuse, inadequate protection against the elements, low voltage or use or operation
for purposes other than those for which they were designed. For further information regarding
the suitability of your intended application contact us on our Sales Hotline on 1300 783 601. If
you make an invalid claim under this warranty, the original product will be sent back to you
unrepaired.
3) This warranty refers only to products sold after the 1st January 2012, and is not transferable to
another product type and only applies to the original owner, purchaser or end user, and is in
addition to the consumer guarantees found within the Competition and Consumer Act 2010
(Cth) for goods purchased in Australia and the Consumer Guarantees Act 1993 (NZ) for goods
purchased in New Zealand.
4) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
2 YEAR WARRANTY
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