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9. Troubleshooting
Problem
Cause
Solution
It is not possible to
lower the lever.
The capsule is stuck or
badly positioned.
Unplug the machine
from the power mains
and wait for it to cool
down; lift the lever and
remove the capsule
manually. Use a utensil
to help in this; never use
fingers.
The exhaust capsule
container is full.
Empty the container.
The machine is making
too much noise.
There is no water in the
tank.
Fill the tank with water.
The machine is stable on
the support plane.
Check the machine is
placed on a flat, rigid
surface.
The capsule falls from its
compartment.
The lever is not com-
pletely raised.
Completely lower the
lever and open it until it
gets to its end point.
10. Tips for a good coffee
•
Before making coffee for the first time, dispense some water only
in order to ensure the perfect dispensing; water does not waste
heat inside the appliance and fluids encounter less resistance.
•
For a coffee at the optimal temperature, in case a cup-warmer is
not available, warm the cup up with water only.
•
In order to obtain a thicker and more persistent cream, use cups
with an inner ovoid-shape base.
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