Instruction for Use
31
Notes for troubleshooting
Symptom
Possible cause
Possible solution
Hearing
system
doesn't
work
• Hearing system is not
switched on / no battery has
been inserted
• Empty battery
• Battery compartment won't
close
• Hearing system not coupled
correctly
•
Switch on hearing system /
insert battery and close battery compart-
ment
• Replace battery
• Insert battery correctly / insert correct size
13 battery
• Couple hearing system correctly
Hearing sys-
tem is not
loud enough
• Hearing ability has changed
• Volume set too low
• Go to your hearing care professional
• Increase volume or ask your hearing care
professional to do so for you
Sound is
distorted /
unclear
• Weak battery
• Hearing system is damaged
• Hearing system setting are
not optimal
• Hearing system is soiled
• Replace battery
• Contact your hearing care professional
• Contact your hearing care professional
• Clean hearing system
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