M1200
41
FAULT FINDING
Problem
Check the following
Solution
Rasping sound
during use
This is due to the construction of the chair or
friction between the massage rollers and the
leather upholstery,
Normal sound
Is it plugged into the electrical wall socket
Plug it in.
It is switched off
Switch it on
It does not operate
The fuse has blown
Replace the fuse with a
similar type
The music does not
play correctly
The music is not MP3 format
Change music format
The disc has not been inserted correctly
Reinsert the disc
The disc is still going through the start-up
sequence
Wait 5-10 seconds before
selecting any music
The sound is
echoed when you
press the music
key.
Incompatible music format
The computer is checking
the MP3 files
Make sure the earphones are plugged in.
Change the earphones.
No sound from
earphones
Volume is too low or switched off
Increase the volume
It is not possible to
raise or lower the
backrest or footrest
Is the backrest or footrest overloaded
Reduce
the
load
or
pressure on the backrest
or footrest.
It is not possible to
extend the footrest
normally.
The footrest is too close to the floor, which is
activating the floor proximity sensor.
Place the footrest in a
higher position.
If the above solutions do not solve the problem, switch the chair off and unplug it from the wall
socket, then get in touch with your Technical Assistance Service or local retailer, who will
remedy the fault.