Beyonwiz DP-Lite, Руководство пользователя

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Troubleshooting Guide
105

Check to ensure that the other devices on your
network are configured correctly to connect
with another network device.
EPG data is not
present in the
Guide, or the EPG
data in the Guide is
incorrect for my
region

Do you have subscription with an EPG data
provider? (e.g. Ice TV)

Check with your provider to ensure that your
subscription is current and that your account is
correctly configured for your region.

Have you correctly configured the product with
your provider’s account details?
(Setup\Network\Ice Guide)

Is the product correctly configured and
connected to a network device that can
regularly access the internet to receive EPG
data from your provider?
The picture looks
squashed or
too wide

Check whether the product has been
configured to display the correct TV Aspect
Ratio.
(Setup\Configuration\A/V Output)

Check whether the TV has been configured to
display the correct TV Aspect Ratio. (see your
TV user guide for information)
Unable to access
Setup Menu
options

Check whether system settings on the product
have been locked with a PIN.
(Setup\Miscellaneous\Access Control)
Unable to use “trick
mode” functions
with live TV

Check whether Time Shift is enabled.
(Setup\Miscellaneous\Preferences)

Ensure the Time Shift buffer contains enough
data to execute the desired function.
Unable to play
media files

Check whether the media files are in a format
that is supported by the product.

Check whether the media files are playable on
another device or if there may be some issue
or error with the actual media files.