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WET COMPOST:
Add more pellets; increase power setting; leave food in mixing
chamber for a few more days. Do not add liquids. Wet food: require
extra pellets to soak up the moisture. If mold builds up, wipe down
after removing compost in tray.
DRY COMPOST:
Add more nitrogen-rich waste to the upper chamber with fewer pellets,
reduce power setting and transfer sooner.
LUMPY COMPOST:
Cut foods smaller; avoid tough, stringy, and fibrous items; leave food in
the mixing chamber for a few more days; increase power setting. In
severe cases, lumpy compost will not transfer down.
MOLD:
Mold is generally harmless. It is usually caused by excess moisture. See
“Wet Compost” above.
LID POPS OPEN:
An overloaded mixing chamber can pop the lid open, releasing heat
and odors. Transfer compost sooner. Do not overload.
NO HEAT, AIR PUMP, MIXING OR POWER:
Change power to LOW and then HIGH. Check that the power cord is
firmly connected to the ROUND hole on the back of the machine and
plugged into a working wall outlet. Reset the unit by holding the UP
AND DOWN ARROW button for 5 seconds until all lights blink. If there
is still no light on the control panel, contact customer service at
(800) 983-7221.
TROUBLESHOOTING