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6. CLEANING AND MAINTENANCE
Clean the surface of the scale from time to time using a slightly damp cloth. Do not use the scale again until
the surface is completely dry.
IMPORTANT
• Do not use any abrasive cleaning products.
• Never submerge the scale in water. Never rinse the scale under running water.
• Do not place any objects on the scale when it is not in use.
• Protect the scale from knocks, moisture, dust, chemicals, drastic changes in temperature and nearby
sources of heat (ovens, heaters).
7. WHAT IF THERE ARE PROBLEMS?
7.1 Resetting the scale to factory settings
To reset the scale back to factory settings, proceed as follows:
1. Remove the scale from your device settings in the app.
2. Switch on the scale and press SET button
3
repeatedly until “SEt” appears in the display
1
.
3. If you press button
4
, “CLr” appears in display
1
. Confirm with SET button
3
.
7.2 Messages and errors
Display
Cause / Remedy
Discrep-
ancy in
weight
Incorrect zero point: briefly press on the scale until the current weight is displayed, then remove
your foot so that “0.0” flashes.
Scale on carpet: place the scale on a solid surface.
PAir
Bluetooth
®
needs to be paired: start/allow pairing/bonding on your smartphone (note any
messages in the status bar/notification bar), and confirm the 6-digit pairing code using the SET
button
3
on the device and confirm on the smartphone.
“USE
APP”
Connect the scale using the app. Do not connect it via the
Bluetooth
®
settings on your smart-
phone. Only connect it via the app.
U: -
The scale was unable to assign the measurement to a scale user: if the automatic scale user
detection function is not working, briefly press on the scale, press the button
4
repeatedly
until your scale user is displayed, and wait 3 seconds. Weigh yourself again.
The user assignment limit is +/-3 kg and can be changed in the app.
BF-Err
The body fat percentage is outside the measurable range (less than 3% or greater than 70%):
Check the user data or change the activity level.
BF--
Diagnostic measurement cannot be taken (e.g. measurement attempted while wearing shoes):
repeat the measurement barefoot.
Otherwise, only weight values will be displayed and transferred.
Err
The maximum weight capacity of 180 kg has been exceeded: loads must not exceed 180 kg.
Lo
The batteries are flat: replace the batteries.
