15
13. What if there are problems?
If the scale detects and error when measuring, the following is displayed.
Display
Cause
remedy
“
”
Unknown measurement as it
is outside the user assignment
limit or a unique assignment is
not possible.
Assign unknown measurement in app or
repeat user assignment.
The maximum load-bearing
capacity of 180 kg was excee-
ded.
The load must not exceed 180 kg
or incorrect weight
is displayed.
No flat, stable surface.
Place the scale on a flat, stable surface.
Attach the additional feet for carpet.
or incorrect weight
is displayed..
Not standing still.
Stand as still as possible.
Incorrect weight is dis-
played.
Scale zero setting is incorrect. Wait until the scale switches itself off. Acti-
vate scale, wait for “
0.0
kg” to appear and
repeat measurement.
n
o Bluetooth
®
con
nec-
tion ( symbol is miss-
ing).
Device outside the range.
Scale is not switched on
The range in the open is approx. 10-25 m.
Walls and ceilings reduce the range.
Other radio waves may interfere with the
transmission. Therefore, do not position the
scale near devices such as WiFi routers,
microwaves, induction hobs etc.
Switching on the scale.
User memory space is full. No
more measurements can be
saved.
Open the app and switch the scale on. The
data is transferred automatically. This may
take up to one minute.
The battery in the scale is empty. Replace the battery in the scale.
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