5
WARRANTY TERMS
TROUBLESHOOTING
For information concerning warranty terms, visit our website at: www.bestwaycorp.com.
ERROR CODES
Display code "E1"
Display code "E2"
Display code "E3"
The water flow is less than
280 gal/h (1050 L/h), the
circulation system is blocked.
The direction of the inlet and outlet is
reversed.
Dirt in the water flow sensor.
If there is a water stop valve, make sure that the water stop valve is open.
Ensure that the filter element and the electrolytic cell are clean and free of
dirt or impurities. Exhaust the air from the entire circulation system. Please
refer to the filter manual.
Check the direction of the water inlet and outlet. If necessary, readjust the
water pipe. See "Installation Instructions".
Make sure the water flow sensor is clean (especially the rotor). Please
refer to “Maintenance”.
The power cord of the water flow
sensor is loose.
Reconnect the water flow sensor firmly.
Water flow sensor failure.
Please contact Bestway Customer Service Center for replacement.
Dirt remains in the electrolyzer.
If necessary, remove the electrode to check and clean it. Please refer to
"Maintenance".
Low salt concentration or no salt.
Add salt. Please refer to "Pool Salt Table".
The electrolysis power cord is loose.
Make sure that the electrolytic cell line is firmly connected to the plug of
the electrolytic cell.
The electrolyzer may fail.
Please contact Bestway Customer Service Center for replacement.
Salt concentration is too high.
Drain part of the pool water and add some clean water. Refer to "Salt and
Pool Water Consumption"
Electrolyzer short circuit.
If necessary, remove the electrode to check and clean it. Please refer to
"Maintenance"
Problems
Probable Causes
Solutions
Display code "E0"
No water flow.
Make sure the filter is connected to the chlorinator and is running. See
"Installation Instructions"
Problems
Insufficient chlorine
concentration
Flocculent
precipitation in water
LED indicator has
no display code
Probable Causes
Solutions
• The running time of the product is
not long enough.
• The salt concentration is not
enough (less than 2000 ppm).
• The electrolyzer is blocked or left
with dirt.
• Increase in swimmers.
• Strong exposure to the sun leads
to the emission of chlorine.
• Please increase the running time of the product every day. For details,
please refer to "Operation Instructions".
• Adjust the salt concentration by referring to the "Pool Salt Table".
• If necessary, please disassemble the electrolytic cell for inspection and
cleaning. Please refer to "Maintenance".
• Please increase the running time of the product every day. When the pool
is not in use or the product is running, please cover the pool cover.
• Please increase the running time of the product every day. During the
running of the product, you can cover the surface of the pool and wait
2 days before using the test paper to test.
There is too much calcium in the
pool water.
• Not plugged in.
• The GFCI plug is not set.
• The LED indicator fails.
Empty about 20%-25% of the pool water volume, then add clean water to
reduce the hardness. If necessary, please disassemble the electrolytic cell
for inspection and cleaning.
• Plug in the power plug.
• Press the reset button again.
• Please contact Bestway Customer Service Center for replacement.
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