4. Store the machine and transformer in a dry place. The storage’s temperature should be
between 4°C and 40°C.
6
TROUBLESHOOTING
ERROR CODES
Alarms
Fault alarm code
Problem
Solution
After the remote control emergency stop button is
pressed, the system is forced to enter the fault mode.
The motor stops running and the alarm prompts.
Motor idling and overload protection. If the motor is
no-load rotating or stalling, the operation current is too
large. The system enters the failure mode, the motor
stops running and the alarm prompts.
Motor failure.
Motor temperature is too high.
Signal problem between the control panel and PCB.
Input voltage is too low.
You can press the stop button to cancel the
fault or the system needs to be powered off
and turned back on to solve the fault.
Please check if the water level in the
swimming pool is lower than the bottom of
the motor impeller or if the motor impeller is
blocked.
Turn off the power, and restart after 30
minutes or after the water temperature has
cooled.
For assistance, please visit the support
section on our website,
www.bestwaycorp.com.
For assistance, please visit the support
section on our website,
www.bestwaycorp.com.
Please check if the voltage is within the
range required by the rating label.
PROBLEM
Remote Control is no
longer working
Too noisy / Jet water
is weak
No LED display
CAUSE
- The battery is on low power.
- The machine unit is not fully immersed in the
water.
- The machine is not parallel to the water
surface.
- Motor doesn't work properly
- The transformer is unplugged or off.
- The transformer is not connected with the
machine.
- Display panel cord or display panel failure.
SOLUTION
- Contact your local Bestway Service Center for
instructions.
- Make sure the device is under the water.
- Check if the support plate is in place. Refer to
the “Installation” for details.
For assistance, please visit the support section on
our website, www.bestwaycorp.com.
- Ensure the transformer is plugged in and
switched on.
- Connect the transformer with the machine.
For assistance, please visit the support section on
our website, www.bestwaycorp.com.
