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ENGLISH
5
Troubleshooting
If you have a question or problem, the troubleshooting table may help (see Table 3). If you
need assistance, call your local Best Power office. Please have the model number and serial
number (located on the bottom of the unit) available.
If the unit must be returned, Best Power will give you a Return Materials Authorization
(RMA) number. Call Best Power for an RMA number before returning the unit for any
reason.
Table 3: Troubleshooting
Problem Possible Reasons What to Do
Green LED blinking, Unacceptable power from wall Wait for acceptable power to return or
yellow LED on, outlet. try a different wall outlet.
one beep every five
seconds.
Yellow LED on, 1. Utility power outage. 1. Wait for power to return.
green LED off,
one beep every five
seconds. 2. Loose plug. 2. Make sure both ends of power
3 Blown fuse. 3. Replace fuse. See
4. Power cord failure. 4. Phone Best Power
cord are secure.
Yellow LED blinking, Alarm condition exists. See
series of beeps every five
seconds.
Unit provides less 1. Battery not fully charged. 1. Let the battery charge for at least
runtime than expected. six hours.
2. Problem inside unit.
2. Phone Best Power.