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Warranty information:
Every Bertucci
™
watch is carefully designed, manufactured and inspected
to ensure it meets our Promise Of Performance
™
to you. This is backed up
by a 3 year warranty on the watch head and 1 year on the band. If defective,
please return to the dealer or send to us for warranty replacement.
In the event of a malfunction, please follow these steps (for band only, go to
directly to
Step 4)
.
Step 1)
Determine whether the watch is in warranty. If the watch is in
warranty, please follow the remaining steps. If it is NOT in warranty, please
refer to the
Refurbishment Section
(pg.26).
Step 2)
Determine whether the watch has been overly abused. If not overly
abused, please follow the remaining steps. If the watch IS overly abused (for
example, as a result of button pushing while submerged and watch is water
damaged, or there is visual evidence of high impact to case or crystal),
please refer to the
Refurbishment Section
(pg.26).
Step 3)
Please have the battery checked. Most malfunctions are simply
battery related. If the battery is good, and watch is not functioning
correctly, please follow next step 4. If battery is bad, please refer to
Battery Replacement Section
(pg. 28). Note: If battery is replaced, and
there is still a malfunction, please follow
Step 4
.
Step 4)
Please return the defective watch or band to the dealer or send to
us for exchange. Please send a note explaining the malfunction or use the
Warranty Coupon (available on our web site:
www.bertucciwatches.com
).
Please allow 2-3 weeks for the replacement watch.
Please contact us with any questions at
866-672-6442
or email us at
.
Return note with defective watch to include:
Your name and address, phone number, description of watch
(ex. G-1T nylon) and description of malfunction.
Send the malfunctioning watch to:
MH Bertucci, Inc – Warranty Dept.
P.O. Box 377
Metropolis, IL 62960