16
EN
/ Troubleshooting
In some cases operational faults can be easily
resolved.
Read the following tips before contacting technical
support.
The burner does not light.
Check that there is no food residue between the
igniter and burner.
Check that the gas and electricity supplies are
present.
Check that the burners are correctly located and
are not wet.
The igniter is still not working.
Water has probably entered the hob during
cleaning. Isolate the electricity supply and wait a
few hours to allow it to dry thoroughly.
The igniter does not work
Check that the electrical isolation switch or circuit
breaker is in the on position, and that there are no
problems with the electricity supply.
The burner fl ame is not even.
The burner is not correctly positioned.
The burner holes are dirty or blocked by water.
The knob will not stay in place.
The knob clip is broken: call customer service for
a replacement.
There is no gas fl ow.
Check that the gas isolation tap is not closed/the
cylinder is not empty.
WARRANTY AND CUSTOMER SERVICE:
WWW.BERTAZZONI.COM
TROUBLESHOOTING
